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Employee Assistance Program

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The city’s robust Employee Assistance Program, Resources for Living, is an employer-sponsored program available at no cost to participants and all members of their household, including dependant children up to age 26 whether or not they live at home. Services are confidential, and available 24 hours a day, seven days a week.

For more information, contact Vicki Tieszen at 817-392-8556.

Registering for Employee Assistance Programs

To register for EAP, log on to the Resources For Living using the city's username and password, or call 1-866-611-2826.

Counseling and relationship support

Contact dedicated staff 24 hours a day to talk to licensed behavioral health professionals for emotional support. Up to six counseling sessions are provided per issue at no cost to participants (no copays or deductibles to worry about). Counselors can help with anxiety and depression, family and relationship issues, caregiving, time management, establishing a work-life balance, and more.

Sessions are available:

  • Face to face
  • On the phone
  • Online through televideo, from the comfort of your own home (A webcam and internet access are required)

Web-based resources

The Resources For Living website offers a full range of tools and resources on behavioral health and work-life balance topics, including resources in Spanish. Available information includes:

  • Articles and self-assessments
  • Access to worklife service providers
  • Stress Resource Center
  • Live webinars and an on-demand library
  • A mobile app
  • myStrength, a “health club” for your mind
  • A discount center with discounts on brand-name products and services, including computers and electronics, theme park tickets, gifts, fitness center memberships and much more.

Work-life balance services

Gain access to consultation, information and assistance with locating resources, such as:

  • Child care, parenting and adoption
  • Summer programs for kids
  • School and financial aid research
  • Care for older adults
  • Caregiver support
  • Special needs
  • Pet care
  • Home repair and improvement
  • Household services

Get a half-hour free consultation with a participating attorney for each new legal topic (each plan year) related to:

  • General, family or criminal law
  • Elder law and estate planning
  • Divorce
  • Wills and other document preparation
  • Real estate transactions
  • Mediation services

Participants will also receive a 25 percent discount off of fees for services beyond the initial consultation (excluding flat legal fees, contingency fees and plan mediator services.) Services must be related to the employee or eligible household members. Employment law is excluded.

Financial services

Receive a half-hour free telephone consultation for each new financial topic (each plan year) related to:

  • Budgeting
  • Retirement or other financial planning
  • Mortages and refinancing
  • Credit and debt issues
  • College funding
  • Tax and IRS questions and preparation

Plus, employees receive a 25 percent discount off of tax preparation services. Services must be for financial matters related to the employee and eligible household members.

Identity theft services

Resources for Living provides one-hour fraud resolution phone consultation or coaching about identity theft prevention and credit restoration, as well as a free emergency kit for victims.

For more information, contact Vicki Tieszen at 817-392-8556.