Home > Departments > Human Resources > Benefits

Urgent Care

In-Person Urgent Care Options

Convenient access for minor, non-emergency health issues can be found at:

  • Urgent Care Clinics - CareNow
  • Convenience Care Clinics - Minute Clinics

Online or Mobile Urgent Care Options

Alternatives to emergency rooms for non-emergency issues are:

Urgent care versus emergency room use

Recent health plan analysis revealed that a third of all visits made to the ER by employees and non-Medicare retirees on the city’s current plan were for non-emergency issues.

In an effort to discourage non-emergency ER visits, copays will be:

  • $500 copay for emergency room visits (but will be waived if admitted to the hospital)
  • $500 copay + 50 percent coinsurance after deductible if the visit is a non-emergency issue.

Common conditions that do not need to be treated in the ER

  • Pink eye
  • Ear aches / ear infections
  • Sore or strep throat
  • Urinary tract infections
  • Allergies, cold and flu
  • Sprains and strains
  • Upset stomach
  • Nasal congestion
  • Minor fevers