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Customer Service

Share your experiences with the Code Compliance Department — positive or negative — or request a presentation on code issues for your community organization with the form below.  




Customer Service Advocate

Tony Hiller

Tony Hiller

Common Issues

Animal Control: Report stray animals, uncleared animal waste, dangerous animals and other animal-related issues. 817-392-PETS.

Code Issues: Report common code violations. 817-392-CODE.

Health Permits/Compliants: Unhealthy conditions at restaurants, hotels, pools and daycares. 817-392-7255.

Garbage and Recycling Customer Service: Report missed pickups and request cart maintenance online or by calling 817-392-EASY.

Street Maintenance: Issues on city streets, sidewalks and bridges as well as street lights and traffic safety signage. 817-392-8100.

Crime Reports: Report non-emergency criminal activity online through the Fort Worth Police Department website or by calling 817-922-3000.


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