TeleMessaging Account Information by Phone

817-392-7771

TeleMessaging is the Library’s automated telephone circulation system. Call TeleMessaging for information about your library account 24 hours a day, 7 days a week. You’ll need your library barcode number, your PIN, a touchtone phone, and any items you’re renewing.

TeleMessaging is available in English and in Spanish.

TeleMessaging lets you:

• Renew materials— If the item is overdue, TeleMessaging will not allow the items to be renewed 
• Hear a list of materials you have checked out
• List or cancel materials being held for you
• Hear your total current fines and other charges
• Hear a list of materials that are overdue
• Record your name to customize your TeleCirc messages

TeleMessaging will call you to:

• Tell you an item you put on hold is available
• Remind you about overdue materials

TeleMessaging will make 3 attempts to contact you, and will leave a message on your voicemail machine. If TeleMessaging cannot contact you, we will send you an e-mail or paper notice.

Note: TeleMessaging has only one telephone line assigned. If TeleMessaging rings more than three times or does not give a busy signal, please hang up and try your call again.

To sign up for e-mail notices, please contact any Fort Worth Library.

And of course, staff at any Library will be happy to help you with account information by phone.

Updated 7 March 2013