Wireless Internet Access (WiFi)
The Fort Worth Library offers free wireless Internet access (WiFi) to customers with appropriately equipped wireless devices and a valid (unexpired) Fort Worth Library Card. The service has been designed to support a wide range of WiFi-capable computers, PDAs, and other devices.
To connect, just select the Library’s wireless network from the list of available wireless networks on your device and launch your web browser. Login by entering your library card number and PIN when prompted. If your device does not connect, review the configuration settings listed at the bottom of this page.
Policies governing the use of the library’s wireless network are covered by the Library’s Public PC, Internet, and Wireless Use Policy. Users of the Library’s wireless network agree to abide by these policies.
The Library provides and maintains this wireless network as a public service. Because of the variety of personal devices and configurations, customers are responsible for setting up and configuring their own equipment. Library staff cannot assist in setting up your devices to work with the wireless network.
Where is WiFi available?
WiFi is now available at the following libraries:
- Central Library– cen
- Caville Outreach Opportunity Library (COOL)–cool
- Diamond Hill/Jarvis Branch–dhj
- East Berry Branch–eby
- East Regional–estr
- Ella Mae Shamblee Branch–ems
- eSkills Library and Job Center–esk
- Northside Branch–nrs
- Northwest Branch–nrw
- Ridglea Branch–rdg
- Riverside Branch–rvs
- Seminary Branch–sem
- Southwest Regional Library–swtr
- Summerglen Branch–sgn
- Wedgwood Branch–wwd
Why use WiFi?
- No waiting for a free public PC
- No enforced time limits
- Save files to your own system
- Work when and where you want to
- Broadband-quality access
- Download audiobooks directly to your own laptop
- No printing services available at this time
- Unsecure WiFi sessions are subject to eavesdropping, but secure (encrypted) connections are still safe.
- Note: Look for the “padlock” icon on your browser’s status bar: the presence of that icon indicates a secure connection.
- Signal strength and quality can vary by location
- The network supports standard http (port 80) and https (port 443) connections – FTP and POP connections are not supported.
Configuring Your Device
Most wireless devices will automatically detect the Library’s WiFi gateway and configure themselves to use the system. If your device does not connect right away, try the following:
- Make sure your wireless network adapter has been properly installed according to the manufacturer’s instructions.
- Use the management software that came with your wireless device to confirm that your configuration settings match the values shown below.
- NETWORK NAME or (SSID): Varies by library. The SSID is the 3- or 4-letter code (lower case) following the library’s name in the list above.
- NETWORK MODE: Infrastructure
- WEP and WPA:
- IP or NETWORK SETTINGS: DHCP enabled or Obtain an IP address automatically
- DNS: Obtain DNS address automatically
- GATEWAY: No default gateway set – your card should detect it automatically
- Save any modified settings and restart your device as required.
Frequently Asked Questions
I’ve entered my library card number and PIN, but it doesn’t seem to work…
The network checks that your Fort Worth Library card is valid (unexpired) before opening access to the Internet. Fines or fees on your card will not block access. Please take your library card to any public service desk and staff will check the status of your library card. If you do not have a Fort Worth Library card, please ask for a guest card at the public service desk.
My laptop doesn’t see your WiFi.
Check that your device has an 802.11b/g wireless communication card. Disable any proxy settings. Also, many firewalls prohibit the wireless connection: turn off or set your firewall to allow outgoing wireless connections.
I see the WiFi, but I cannot connect.
Check that you’ve disabled any proxy settings. Many firewalls prohibit the wireless connection: turn off or set your firewall to allow outgoing wireless connections. Check your wireless card’s configuration settings, particularly the Wifi encryption setting (WEP or WPA). For ease of use and universal access, we do not use any encryption, so you will need to turn your encryption off.
My laptop says it’s connected, but my browser can’t see anything.
Many firewalls do not allow “redirects.” Our wireless gateway requires a homepage redirect to the login page. You can either turn off your firewall or adjust the firewall to allow redirects. Also, you need to use a compatible web browser. Our gateway works with current versions of Internet Explorer, Firefox and Mozilla-based browsers.
Last updated: March 3, 2015