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Water Department closing Southwest satellite office

Posted Feb. 5, 2016

Archived Content Information and links provided may no longer be accurate.

The last day of operations for the Fort Worth Water Department’s southwest satellite customer service office at 3741 S.W. Loop 820 is Feb. 26. The office is inside the Southwest Municipal Court Building, southeast of the Trail Lake Drive intersection.

Customers can still pay their city services bill online, by phone or in person at any of the 300 Tarrant and Denton county locations that accept Fidelity Express payments, such as grocery stores and neighborhood convenience stores. To pay through Fidelity Express, customers must have their water bill.

The Water Department still operates its downtown full-service customer service location in the City Hall Annex, 908 Monroe St. Operating hours are 7:30 a.m.-5:30 p.m. Monday-Friday.

The office closing is a business decision to promote operational efficiencies and to address safety concerns in the Southwest Municipal Court facility. Less than 1 percent of the department’s annual transactions occur at the southwest location, which has been in operation for almost five years.

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Canceled City Council Work Session: 3 p.m. Aug. 22, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled City Council Meeting: 7 p.m. Aug. 22, 2017; City Council Chamber, Second Floor, City Hall, 200 Texas Street.

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City Plan Commission Work Session: noon Aug. 23, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Plan Commission Public Hearing: 1:30 p.m. Aug. 23, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas.
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Capital Improvements Advisory Committee for Transportation Impact Fees: 1:30 p.m. Aug. 23, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Park & Recreation Advisory Board Work Session: 3 p.m. Aug. 23, 2017; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Boulevard.
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Tax Increment Reinvestment Zone Number Four Board of Directors Meeting: 3:30 p.m. Aug. 23, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Park & Recreation Advisory Board Meeting: 4 p.m. Aug. 23, 2017; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Boulevard.
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Tarrant County Adult Education & Literacy Consortium Meeting: 9:30 a.m. Aug. 24, 2017; Workforce Development Board Offices, 1320 S. University Drive Suite 600.
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Urban Design Commission Public Hearing: 10 a.m. Aug. 24, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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2018 Bond Election Public Meeting District 7: 6:30 p.m. Aug. 24, 2017; Northwest High School, 2301 Texan Drive Justin, TX .

Workforce Investment Committee: 10 a.m. Aug. 25, 2017; Workforce Solutions for Tarrant County, Suite 600, Board Large Conference Room , 1320 S. University Drive.
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2018 Bond Election Public Meeting District 8: 9:30 a.m. Aug. 26, 2017; Hazel Harvey Peace Center, 818 Missouri Avenue.

2018 Bond Election Public Meeting District 3: 1:30 p.m. Aug. 26, 2017; Multipurpose Room, Como Community Center, 4900 Horne Street.

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Building Standards Commission Pre Meeting: 9 a.m. Aug. 28, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Building Standards Commission Meeting: 9:30 a.m. Aug. 28, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas Street.
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