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Water Department closing Southwest satellite office

Posted Feb. 5, 2016

Archived Content Information and links provided may no longer be accurate.

The last day of operations for the Fort Worth Water Department’s southwest satellite customer service office at 3741 S.W. Loop 820 is Feb. 26. The office is inside the Southwest Municipal Court Building, southeast of the Trail Lake Drive intersection.

Customers can still pay their city services bill online, by phone or in person at any of the 300 Tarrant and Denton county locations that accept Fidelity Express payments, such as grocery stores and neighborhood convenience stores. To pay through Fidelity Express, customers must have their water bill.

The Water Department still operates its downtown full-service customer service location in the City Hall Annex, 908 Monroe St. Operating hours are 7:30 a.m.-5:30 p.m. Monday-Friday.

The office closing is a business decision to promote operational efficiencies and to address safety concerns in the Southwest Municipal Court facility. Less than 1 percent of the department’s annual transactions occur at the southwest location, which has been in operation for almost five years.

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Canceled Legislative and Intergovernmental Affairs Committee: 1 p.m. Dec. 6, 2016; City Council Conference Room, 2nd Floor, City Hall, 1000 Throckmorton St.

Housing and Neighborhood Services Committee: 2 p.m. Dec. 6, 2016; City Council Conference Room, 2nd Floor, City Hall, 1000 Throckmorton St.
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Fort Worth Housing Finance Corporation: 2:30 p.m. Dec. 6, 2016; City Council Conference Room, 2nd Floor, City Hall, 1000 Throckmorton St.
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City Council Work Session: 3 p.m. Dec. 6, 2016; City Council Conference Room, 2nd Floor, City Hall, 1000 Throckmorton St.
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Fort Worth Transportation Authority Public Meeting: 6 p.m. Dec. 6, 2016; Riverside Community Center , 3700 E Belknap Street.
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Council Meeting: 7 p.m. Dec. 6, 2016; Council Chamber, 2nd Floor, City Hall, 1000 Throckmorton St.
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Tax Increment Reinvestment Zone Number Four - Southside : 2 p.m. Dec. 7, 2016; City Council Conference Room, 2nd Floor, City Hall, 1000 Throckmorton Street.
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Tax Increment Reinvestment Zone Number Thirteen - Woodhaven: 3:30 p.m. Dec. 7, 2016; City Council Conference Room, 2nd Floor, City Hall, 1000 Throckmorton Street .
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Trinity River Public Facility Corporation Public Hearing: 5 p.m. Dec. 7, 2016; Housing Authority of Fort Worth, 1203 Est 13th Street.
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Montgomery Public Art Finalists Meeting: 5:30 p.m. Dec. 7, 2016; UNT Health Science Center, 3500 Camp Bowie Blvd.

Berry /University Area Form-based Code & Zoning Meeting: 6 p.m. Dec. 7, 2016; La Mancha Business Centre - Event Center, 3120 Merida Ave.

Regional Transportation Council : 1 p.m. Dec. 8, 2016; North Central Texas Council of Governments, 616 Six Flags Drive.
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Construction and Fire Prevention Board of Appeals: 2 p.m. Dec. 8, 2016; Development Conference Room, Lower Level City Hall, 1000 Throckmorton.
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Pedestrian and Bicycle Advisory Commission: 6 p.m. Dec. 8, 2016; Conference Room, Tarrant Regional Water District, 800 W. Northside Drive.
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Responsible Pet Ownership Class (Spanish): 6 p.m. Dec. 8, 2016; Chuck Silcox Animal Care & Control Center, 4900 Martin Street.
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Caffeinated Town Hall: 10 a.m. Dec. 10, 2016; The Stayton at Museum Way Senior Living Community, 2501 Museum Way.
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