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Water Department closing Southwest satellite office

Posted Feb. 5, 2016

Archived Content Information and links provided may no longer be accurate.

The last day of operations for the Fort Worth Water Department’s southwest satellite customer service office at 3741 S.W. Loop 820 is Feb. 26. The office is inside the Southwest Municipal Court Building, southeast of the Trail Lake Drive intersection.

Customers can still pay their city services bill online, by phone or in person at any of the 300 Tarrant and Denton county locations that accept Fidelity Express payments, such as grocery stores and neighborhood convenience stores. To pay through Fidelity Express, customers must have their water bill.

The Water Department still operates its downtown full-service customer service location in the City Hall Annex, 908 Monroe St. Operating hours are 7:30 a.m.-5:30 p.m. Monday-Friday.

The office closing is a business decision to promote operational efficiencies and to address safety concerns in the Southwest Municipal Court facility. Less than 1 percent of the department’s annual transactions occur at the southwest location, which has been in operation for almost five years.

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Canceled Disciplinary Appeals - Termination of Sherry Rice: 9 a.m. Dec. 11, 2017; City Hall Annex, 908 Monroe, 6th Floor, Training Room 623.
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Historic and Cultural Landmarks Commission Work Session: noon Dec. 11, 2017; City Council Conference Room 290, 2nd Floor City Hall, 200 Texas Street.
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Historic and Cultural Landmarks Commission: 2:30 p.m. Dec. 11, 2017; City Council Chambers, 2nd Floor City Hall, 200 Texas Street.
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Fort Worth Transportation Authority Commuter Rail Committee Working Session: 3:30 p.m. Dec. 11, 2017; Intermodal Transportation Center (ITC), second floor, Community Room, 1001 Jones Street.
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Fort Worth Transportation Authority Planning, Operations and Marketing Committee Working Session: 4 p.m. Dec. 11, 2017; Intermodal Transportation Center (ITC), second floor, Community Room, 1001 Jones Street.
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Fort Worth Transportation Authority Finance and Audit Committee Working Session: 4:30 p.m. Dec. 11, 2017; Intermodal Transportation Center (ITC), second floor, Community Room, 1001 Jones Street.
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Fort Worth Art Commission: 5:30 p.m. Dec. 11, 2017; Fort Worth Community Arts Center, 1300 Gendy Street.
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Youth Basketball registration ends: 8 a.m. Dec. 12, 2017; Park & Recreation Department.
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Economic Development Strategic Plan Workshop - City Council Special Called Meeting: 9:30 a.m. Dec. 12, 2017; Fort Worth Botanic Garden, Redbud Hall, 3220 Botanic Garden Blvd.
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Audit Committee: 2 p.m. Dec. 12, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Canceled Infrastructure & Transportation Committee: 2 p.m. Dec. 12, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

City Council Work Session: 3 p.m. Dec. 12, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Council Meeting: 7 p.m. Dec. 12, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Notice of Public Hearing - Northwest Community Park: 7 p.m. Dec. 12, 2017; Council Chambers, 2nd Floor City Hall, 200 Texas Street.
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Workforce Solutions Board of Directors: 9 a.m. Dec. 13, 2017; The Amon Carter Center at Lena Pope, 3200 Sanguinet.
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Metropolitan Area EMS Authority Board: 10 a.m. Dec. 13, 2017; Medstar, 2900 Alta Mere Drive.
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Preventing Sexual Harrassment: 11:30 a.m. Dec. 13, 2017; James E. Guinn Entrepreneurial Campus, Business Assistance Center, 1150 South Freeway.
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Zoning Commission Work Session: 11:30 a.m. Dec. 13, 2017; City Hall, second floor, City Council Conference Room 290, 200 Texas Street.
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Zoning Commission Public Hearing: 1 p.m. Dec. 13, 2017; City Hall, second floor, Council Chamber, 200 Texas Street.
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Fort Worth Water Department Wholesale Water and Wastewater Advisory Committee Meeting: 2:30 p.m. Dec. 13, 2017; Fort Worth Botanic Gardens, Oak Hall, 3220 Botanic Garden Blvd.
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Park and Recreation Advisory Board: 4 p.m. Dec. 13, 2017; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Boulevard.
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Mayor's Committee on Persons with Disabilities: 10 a.m. Dec. 14, 2017; Hazel Harvey Peace Center for Neighborhoods, Room 201 AB, 818 Missouri Avenue.
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Quadco Management Solutions, Inc.: 11 a.m. Dec. 14, 2017; FWHS Administrative Office Board Room, 1201 East 13th.
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Brunch with Santa at MLK Jr. Community Center: 11 a.m. Dec. 14, 2017; Martin Luther King Jr. Community Center, 5565 Truman Drive.

Ironwood Crossing Public Facility Corporation: 11 a.m. Dec. 14, 2017; FWHS Administrative Office Board Room, 1201 East 13th Street.
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Fort Worth Affordability Inc.: 11 a.m. Dec. 14, 2017; FWHS Administrative Office Board Room, 1201 East 13th Street.
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Fort Worth Housing Solutions Board: 11 a.m. Dec. 14, 2017; FWHS Administrative Office Board Room, 1201 East 13th Street.
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Eastwood Public Facility Corporation: 11 a.m. Dec. 14, 2017; FWHS Administrative Office Board Room, 1201 East 15th Street.
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Point(less) Pitches and Presentations: 11:30 a.m. Dec. 14, 2017; James E. Guinn Entrepreneurial Campus, Business Assistance Center, 1150 South Freeway.
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Regional Transportation Council: 1 p.m. Dec. 14, 2017; North Central Texas Council of Governments, Transportation Council Room (1st Floor), 616 Six Flags Drive, Arlington, TX.
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Pedestrian and Bicycle Advisory Commission: 6 p.m. Dec. 14, 2017; Tarrant Regional Water District, Conference Room, 800 E Northside Drive.
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Christmas Party at Como Community Center: 6:30 p.m. Dec. 14, 2017; Como Community Center, 4900 Horne St.

Notice of Public Meeting - Municipal Setting Designation for 2417 East Long Avenue: 6:30 p.m. Dec. 14, 2017; Diamond Hill Community Center, 1701 NE 36th Street.
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Winter Wonderland at Como Community Center: 6:30 p.m. Dec. 14, 2017; Como Community Center, 4900 Horne St.

Minority and Women Business Enterprise Advisory Committee: 11:30 a.m. Dec. 15, 2017; James E. Guinn Building, 1st Floor, PharmaFab Conference Room 116, 1150 South Freeway.

Cookies with Santa at Andrew Doc Session Community Center: 5:30 p.m. Dec. 15, 2017; Andrew Doc Session Community Center, 201 S. Sylvania Ave .

Christmas Gala at Southside Community Center: 6 p.m. Dec. 15, 2017; Southside Community Center, 959 E. Rosedale St.

Holiday Shop 'N Drop at Hillside Community Center: 8 a.m. Dec. 16, 2017; Hillside Community Center, 1201 E. Maddox Ave.

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