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Most residents satisfied with city services; public safety, streets merit attention

Posted June 20, 2017

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people seating in Sundance area of downtown Fort Worth
Seventy-three percent of respondents indicated they were satisfied with the quality of life in Fort Worth.

Most Fort Worth residents are satisfied with city services, although they would like to see more emphasis placed on street and facility maintenance and a continued emphasis on public safety services.

Those are the major findings of the latest community survey, conducted this spring by ETC Institute of Olathe, Kan.

The survey’s purpose was to assess residents’ satisfaction with the delivery of major city services and to help determine priorities for the community as part of the city’s ongoing planning process. Of the households that received a survey, 1,988 completed the survey. At least 200 households were surveyed in each of the city’s eight council districts.

Nearly three-fourths of respondents indicated they were satisfied with the quality of life in Fort Worth.

Major findings

  • Fort Worth continues to receive high ratings for the overall quality of life and quality of city services. Satisfaction with the city as a place to live, raise children and work is much higher than most other large cities. Only one in six residents was dissatisfied with the overall quality of city services.

  • Satisfaction is high for most city services, but there are some areas where the city can do better. Respondents were most satisfied with public safety services and libraries; residents were most dissatisfied with roadway project delivery.

  • City employees get high ratings from residents in all areas of the city. Residents in far north Fort Worth were more likely to express displeasure with the timeliness of neighborhood street repairs and with traffic flow.

  • Maintenance of streets, public safety and traffic flow are the top priorities to residents. More than half said city streets are a very high priority.

  • There is support for a wide range of initiatives that are being considered by the city. Ideas that received the most positive response were renovating and adding facilities to parks; promoting new development; and partnering with school districts.

View the complete survey results.

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Calendar

Fort Worth Transportation Authority Board of Directors: 3:30 p.m. Nov. 20, 2017; Intermodal Transportation Center, 1001 Jones Street, 2nd Floor Community Room.
View the agenda »

Task Force on Race and Culture: 5 p.m. Nov. 20, 2017; Botanical Research Institute of Texas (BRIT), 1700 University Drive.
View the agenda »

Government Contracting: 9 a.m. Nov. 21, 2017; James E. Guinn Entrepreneurial Campus, Business Assistance Center, 1150 S. Freeway.

Thanksgiving Luncheon: 11 a.m. Nov. 21, 2017; Southside Community Center, 959 E. Rosedale St.

Canceled Fort Worth Local Development Corporation: 2 p.m. Nov. 21, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled Central City Local Government Corporation: 2 p.m. Nov. 21, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled AllianceAirport Authority: 2 p.m. Nov. 21, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled Lone Star Local Government Corporation: 2 p.m. Nov. 21, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled City Council Work Session: 3 p.m. Nov. 21, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Thanksgiving Dinner: 6 p.m. Nov. 21, 2017; Hillside Community Center, 1201 E. Maddox Ave.

Canceled City Council Meeting: 7 p.m. Nov. 21, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas Street.

Thanksgiving Dinner: 6 p.m. Nov. 22, 2017; Como Community Center, 4900 Horne St.

View the full city calendar.