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Most residents satisfied with city services; public safety, streets merit attention

Posted June 20, 2017

people seating in Sundance area of downtown Fort Worth
Seventy-three percent of respondents indicated they were satisfied with the quality of life in Fort Worth.

Most Fort Worth residents are satisfied with city services, although they would like to see more emphasis placed on street and facility maintenance and a continued emphasis on public safety services.

Those are the major findings of the latest community survey, conducted this spring by ETC Institute of Olathe, Kan.

The survey’s purpose was to assess residents’ satisfaction with the delivery of major city services and to help determine priorities for the community as part of the city’s ongoing planning process. Of the households that received a survey, 1,988 completed the survey. At least 200 households were surveyed in each of the city’s eight council districts.

Nearly three-fourths of respondents indicated they were satisfied with the quality of life in Fort Worth.

Major findings

  • Fort Worth continues to receive high ratings for the overall quality of life and quality of city services. Satisfaction with the city as a place to live, raise children and work is much higher than most other large cities. Only one in six residents was dissatisfied with the overall quality of city services.

  • Satisfaction is high for most city services, but there are some areas where the city can do better. Respondents were most satisfied with public safety services and libraries; residents were most dissatisfied with roadway project delivery.

  • City employees get high ratings from residents in all areas of the city. Residents in far north Fort Worth were more likely to express displeasure with the timeliness of neighborhood street repairs and with traffic flow.

  • Maintenance of streets, public safety and traffic flow are the top priorities to residents. More than half said city streets are a very high priority.

  • There is support for a wide range of initiatives that are being considered by the city. Ideas that received the most positive response were renovating and adding facilities to parks; promoting new development; and partnering with school districts.

View the complete survey results.

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Calendar

Building Standards Commission Pre-Meeting: 9 a.m. July 24, 2017; City Council Conference Room 290, City Hall, 200 Texas Street.
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Building Standards Commission Meeting: 9:30 a.m. July 24, 2017; City Council Conference Room 290, City Hall, 200 Texas Street.
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Notice of Possible Quorum - Historic and Cultural Landmarks Commission: 1 p.m. July 24, 2017; Residential Location, 1622 College Avenue.
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Fort Worth Art Commission: 5:30 p.m. July 24, 2017; Fort Worth Community Arts Center, 1300 Gendy Street.
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Barron Lane & Brentwood Stair Sidewalks Project Meeting: 6 p.m. July 24, 2017; University of Texas at Arlington Research Institute, 7300 Jack Newell Blvd South.

Disciplinary Appeal of the Termination of Rocky Costillo: 9 a.m. July 25, 2017; City Hall Annex, Sixth Floor, Training Room 623, 908 Monroe.
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Canceled City Council Work Session: 3 p.m. July 25, 2017; City Hall, 2nd Floor, Council Conference Room 290, 200 Texas Street.

Canceled City Council Meeting: 7 p.m. July 25, 2017; City Council Chamber, Second Floor, City Hall, 200 Texas Street.

Metropolitan Area EMS Authority/Medstar Mobile Healthcare: 10 a.m. July 26, 2017; Medstar Mobile Healthcare, 2900 Alta Mere Drive.
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City Plan Commission Work Session: noon July 26, 2017; City Council Conference Room 290, 200 Texas Street, 2nd Floor - City Hall.
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Capital Improvements Advisory Committee for Transportation Impact Fees: 1:30 p.m. July 26, 2017; City Council Conference Room 290, 200 Texas Street, City Hall, 2nd Floor.
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City Plan Commission Public Hearing: 1:30 p.m. July 26, 2017; City Council Conference Room 290, 200 Texas Street, 2nd Floor - City Hall.
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Park and Recreation Advisory Committee Nature Center and Refuge Tour REVISED: 3 p.m. July 26, 2017; Fort Worth Nature Center and Refuge, Hardwicke Center, Murray James Auditorium, 9601 Fossil Ridge Road.
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Park and Recreation Advisory Committee Board Meeting REVISED: 4 p.m. July 26, 2017; Fort Worth Nature Center and Refuge, Hardwicke Center, Murray James Auditorium, 9601 Fossil Ridge Road.
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Rolling & Walking Town Hall: 6 p.m. July 26, 2017; To be determined.

Urban Design Commission: 10 a.m. July 27, 2017; City Hall, Second Flr, Council Conference Room 290, 200 Texas Street.
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Walking Town Hall: 10 a.m. July 29, 2017; To be determined.

View the full city calendar.