Home > News

Most residents satisfied with city services; public safety, streets merit attention

Posted June 20, 2017

Archived Content Information and links provided may no longer be accurate.
people seating in Sundance area of downtown Fort Worth
Seventy-three percent of respondents indicated they were satisfied with the quality of life in Fort Worth.

Most Fort Worth residents are satisfied with city services, although they would like to see more emphasis placed on street and facility maintenance and a continued emphasis on public safety services.

Those are the major findings of the latest community survey, conducted this spring by ETC Institute of Olathe, Kan.

The survey’s purpose was to assess residents’ satisfaction with the delivery of major city services and to help determine priorities for the community as part of the city’s ongoing planning process. Of the households that received a survey, 1,988 completed the survey. At least 200 households were surveyed in each of the city’s eight council districts.

Nearly three-fourths of respondents indicated they were satisfied with the quality of life in Fort Worth.

Major findings

  • Fort Worth continues to receive high ratings for the overall quality of life and quality of city services. Satisfaction with the city as a place to live, raise children and work is much higher than most other large cities. Only one in six residents was dissatisfied with the overall quality of city services.

  • Satisfaction is high for most city services, but there are some areas where the city can do better. Respondents were most satisfied with public safety services and libraries; residents were most dissatisfied with roadway project delivery.

  • City employees get high ratings from residents in all areas of the city. Residents in far north Fort Worth were more likely to express displeasure with the timeliness of neighborhood street repairs and with traffic flow.

  • Maintenance of streets, public safety and traffic flow are the top priorities to residents. More than half said city streets are a very high priority.

  • There is support for a wide range of initiatives that are being considered by the city. Ideas that received the most positive response were renovating and adding facilities to parks; promoting new development; and partnering with school districts.

View the complete survey results.

Get articles like this in your inbox weekly. Subscribe to City News

City News

Calendar

Building Standards Commission Pre-Meeting: 10 a.m. May 21, 2018; City Hall, 2nd Floor, Council Conference Room 290, 200 Texas Street.
View the agenda »

Building Standards Commission Public Hearing: 10:30 a.m. May 21, 2018; City Hall, 2nd Floor, Council Chamber, 200 Texas Street.
View the agenda »

Task Force on Race and Culture: 3:30 p.m. May 21, 2018; Beborah Beggs Mocrief Garden Center, Oak Hall, 3220 Botanic Garden Boulevard.
View the agenda »

Trinity Metro Board of Directors Meeting: 3:30 p.m. May 21, 2018; Intermodal Transportation Center, 2nd Floor Community Room, 1001 Jones Street.
View the agenda »

Randol Mill Road Project Meeting: 6:30 p.m. May 21, 2018; Temple Baptist Church - Cafeteria, 6824 Randol Mill Road.

Canceled City Council Work Session: 3 p.m. May 22, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.

Canceled City Council Meeting: 7 p.m. May 22, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.

Metropolitan Area EMS Authority / MedStar Mobile Healthcare: 10 a.m. May 23, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
View the agenda »

School Visit - Lunch & Learn: noon May 23, 2018; Atwood Macdonald Elementary .

City Plan Commission Work Session: noon May 23, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
View the agenda »

Fort Worth Professional Fire Fighters Association Collective Bargaining Negotiations: 12:30 p.m. May 23, 2018; IAFF Local 440 Office, 3855 Tulsa Way.
View the agenda »

City Plan Commission Public Hearing: 1:30 p.m. May 23, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.
View the agenda »

Budget Stakeholder's Meeting: 3:30 p.m. May 23, 2018; Council Room 290, 200 Texas Street, Fort Worth, TX 76102.

Park and Recreation Advisory Board Meeting: 4 p.m. May 23, 2018; Fort Worth Botanic Garden, Deborah Beggs Memorial Garden Center, 3220 Botanic Garden Boulevard.
View the agenda »

Rolling Town Hall: 6 p.m. May 23, 2018; Ridglea North, Berney Park, 6316 Rosemont Avenue.

Fort Worth Housing Solutions Board of Directors Regular Meeting: 5 p.m. May 24, 2018; FWHS Administrative Office Board Room, 1201 13th Street.
View the agenda »

Fort Worth Affordability Inc: 5 p.m. May 24, 2018; FWHS Administrative Office Board Room, 1201 East 13th Street.
View the agenda »

Westcliff Drainage Improvements Project Open House: 6 p.m. May 24, 2018; Westcliff Elementary School - Auditorium, 4300 Clay Ave.

View the full city calendar.