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Chisholm Trail Parkway's Roadside Safety Services are unsung heroes

Posted Aug. 4, 2017

man in reflective clothing
By responding to non-emergency situations and directing traffic, the Roadside Safety Services team takes much of the load off of first responders.

Not all heroes wear capes. In fact, some you might not even know exist.

The North Texas Tollway Authority provides free roadside assistance on the Chisholm Trail Parkway and other area toll roads. The Roadside Safety Services (RSS) team was assembled to assist stranded motorists, remove dangerous debris from the road, protect drivers and first responders at accident scenes, and keep traffic flowing smoothly. They’re also ready to help during disasters, regional emergencies and evacuations.

There’s no room for error when traffic is zipping by at top speeds. That’s why RSS team members go through six weeks of training to learn service protocols and field safety before going out on the road to keep drivers safe.

RSS offers these services for stranded motorists:

  • Changing flat tires.
  • Adding water to radiators.
  • Providing a gallon of gas.
  • Jump-starting dead batteries.
  • Towing vehicles off the road.
  • Making minor vehicle repairs.
  • Clearing road debris and cleaning up after accidents.

Although the RSS team is constantly on the lookout for stranded motorists, you don’t have to wait for them to find you. Call the number on your TollTag: 214-224-2203. In the event of an emergency, dial 911.

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Building Standards Commission Pre-Meeting: 9 a.m. April 23, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
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Building Standards Commission Public Hearing: 9:30 a.m. April 23, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Ave.
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Trinity Metro Board of Directors: 3:30 p.m. April 23, 2018; Intermodal Transportation Center, 2nd Floor, Community Room, 1001 Jones Street.
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Kimbo Road Project Meeting: 6 p.m. April 23, 2018; Bonnie Brae Elementary, 3504 Kimbo Road.

2018 Bond Meeting: 6:30 p.m. April 23, 2018; UCC Polytechnic Center, 3100 Avenue I.

Summerfield Maintence Project Meeting: 6:30 p.m. April 23, 2018; Summerglen Library, 4205 Basswood Blvd.

Race and Culture Leadership Training: 9 a.m. April 24, 2018; Bob Bolen Public Safety Complex, Multipurpose Room, 501 West Felix Street.
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Disciplinary Appeal of the Termination of Jesse Puga: 9 a.m. April 24, 2018; City Hall Annex, 6th Floor, Training Room 623, 908 Monroe Street.
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Canceled City Council Work Session: 3 p.m. April 24, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.

Trinity Metro Notice of Public Hearing: 6 p.m. April 24, 2018; Dunbar High School Auditorium, 5700 Ramey Avenue.
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Canceled City Council Meeting: 7 p.m. April 24, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.

City Plan Commission Work Session: noon April 25, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
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Capital Improvements Advisory Committee for Transportation Impact Fees: 1:30 p.m. April 25, 2018; City Hall, 2nd floor, City Council Chambers, 200 Texas Street.
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City Plan Commission Public Hearing: 1:30 p.m. April 25, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.
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Trinity Metro Notice of Public Hearing: 6 p.m. April 25, 2018; Tarrant County College South Campus, SSTU, Room 2201, 5301 Campus Drive.
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Rolling Town Hall: 6 p.m. April 25, 2018; Berney Park, 6316 Rosemont Avenue.

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