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Chisholm Trail Parkway's Roadside Safety Services are unsung heroes

Posted Aug. 4, 2017

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man in reflective clothing
By responding to non-emergency situations and directing traffic, the Roadside Safety Services team takes much of the load off of first responders.

Not all heroes wear capes. In fact, some you might not even know exist.

The North Texas Tollway Authority provides free roadside assistance on the Chisholm Trail Parkway and other area toll roads. The Roadside Safety Services (RSS) team was assembled to assist stranded motorists, remove dangerous debris from the road, protect drivers and first responders at accident scenes, and keep traffic flowing smoothly. They’re also ready to help during disasters, regional emergencies and evacuations.

There’s no room for error when traffic is zipping by at top speeds. That’s why RSS team members go through six weeks of training to learn service protocols and field safety before going out on the road to keep drivers safe.

RSS offers these services for stranded motorists:

  • Changing flat tires.
  • Adding water to radiators.
  • Providing a gallon of gas.
  • Jump-starting dead batteries.
  • Towing vehicles off the road.
  • Making minor vehicle repairs.
  • Clearing road debris and cleaning up after accidents.

Although the RSS team is constantly on the lookout for stranded motorists, you don’t have to wait for them to find you. Call the number on your TollTag: 214-224-2203. In the event of an emergency, dial 911.

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Building Standards Commission Pre-Meeting: 9 a.m. Oct. 22, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Building Standards Commission Meeting: 9:30 a.m. Oct. 22, 2018; Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Ad Hoc Municipal Court Advisory Committee: 11:30 a.m. Oct. 22, 2018; City Managers Conference Room 380, Third Floor, City Hall, 200 Texas Street.
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Trinity Metro Board of Directors Meeting: 3:30 p.m. Oct. 22, 2018; Intermodal Transportation Center, Second Floor, Community Room, 1001 Jones Street.
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Hammond Street Drainage Improvements Project Meeting: 6 p.m. Oct. 22, 2018; Victory Forest Community Center, 3427 Hemphill St.

Bellaire Channel Stormwater Maintenance Project Meeting: 6 p.m. Oct. 22, 2018; South Hills Christian Church, 3200 Bilglade Road.

Senior Spooky Social at Hillside: 10 a.m. Oct. 23, 2018; Hillside Community Center, 1201 E. Maddox Ave.

Audit Committee: 2 p.m. Oct. 23, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Council Work Session: 3 p.m. Oct. 23, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Council Meeting: 7 p.m. Oct. 23, 2018; Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Metropolitan Area EMS Authority/MedStar Mobile Healthcare: 10 a.m. Oct. 24, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
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City Plan Commission Work Session: 11:30 a.m. Oct. 24, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
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City Plan Commission Public Hearing: 1:30 p.m. Oct. 24, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.
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Park & Recreation Advisory Board Work Session: 3 p.m. Oct. 24, 2018; Diamond Hill Community Center, 1701 Northeast 36th Street.
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Park & Recreation Advisory Board Meeting: 4 p.m. Oct. 24, 2018; Diamond Hill Community Center, 1701 Northeast 36th Street.
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Rolling Townhall: Spooky Bike Ride: 5:30 p.m. Oct. 24, 2018; Western Heritage Plaza (in front of the Museum of Science and History), 1600 Gendy St.

Arlington Heights Stormwater Meeting: 6 p.m. Oct. 24, 2018; Fort Worth Professional Firefighters Hall, 3855 Tulsa Way.

Central Arlington Heights Public Meeting - Voluntary Property Acquisitions: 6 p.m. Oct. 24, 2018; Fort Worth Professional Firefighters Hall, 3855 Tulsa Way.

Emergency Physicians Advisory Board: 12:30 p.m. Oct. 25, 2018; TCMS Building, 3rd Floor, 555 Hemphill.
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Lights On Afterschool at Greenbriar: 5 p.m. Oct. 25, 2018; Greenbriar Community Center, 5200 Hemphill St.

Fall Festival at Chisholm Trail: 6 p.m. Oct. 25, 2018; Chisholm Trail Community Center, 4936 McPherson Blvd.

Fort Worth Business Plan Competition Finals: 6 p.m. Oct. 25, 2018; TCU Brown Lupton University Union Ballroom, 2901 Stadium Drive.
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Responsible Pet Ownership Class: 6 p.m. Oct. 25, 2018; Chuck Silcox Animal Care & Adoption Center, 4900 Martin Street.

Collective Bargaining Negotiations with International Association of Fire Fighters, Local Union 440: 1:30 p.m. Oct. 26, 2018; IAFF Local 440 Office, 3855 Tulsa Way.
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Lead Safe Community Resource Fair: 4 p.m. Oct. 26, 2018; La Gran Plaza Mall, 4200 South Fwy.

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