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Chisholm Trail Parkway's Roadside Safety Services are unsung heroes

Posted Aug. 4, 2017

man in reflective clothing
By responding to non-emergency situations and directing traffic, the Roadside Safety Services team takes much of the load off of first responders.

Not all heroes wear capes. In fact, some you might not even know exist.

The North Texas Tollway Authority provides free roadside assistance on the Chisholm Trail Parkway and other area toll roads. The Roadside Safety Services (RSS) team was assembled to assist stranded motorists, remove dangerous debris from the road, protect drivers and first responders at accident scenes, and keep traffic flowing smoothly. They’re also ready to help during disasters, regional emergencies and evacuations.

There’s no room for error when traffic is zipping by at top speeds. That’s why RSS team members go through six weeks of training to learn service protocols and field safety before going out on the road to keep drivers safe.

RSS offers these services for stranded motorists:

  • Changing flat tires.
  • Adding water to radiators.
  • Providing a gallon of gas.
  • Jump-starting dead batteries.
  • Towing vehicles off the road.
  • Making minor vehicle repairs.
  • Clearing road debris and cleaning up after accidents.

Although the RSS team is constantly on the lookout for stranded motorists, you don’t have to wait for them to find you. Call the number on your TollTag: 214-224-2203. In the event of an emergency, dial 911.

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Calendar

Walking Town hall: 10 a.m. Aug. 19, 2017; To be determined.

Como Kids Back to School Bash: noon Aug. 19, 2017; Como Community Center, 4900 Horne St.

MAEMSA/MedStar Mobile Healthcare Board of Director's Budget Review : 2 p.m. Aug. 21, 2017; Exectutive Board Room, MedStar Offices, 2900 Alta Mere Drive.
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Fort Worth Transportation Authority Commuter Rail Committee Work Session: 3:30 p.m. Aug. 21, 2017; Second Floor Community Room, Intermodal Transportation Center, 1001 Jones Street.
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Fort Worth Transportation Authority Planning, Operations & Marketing Committee Working Session: 4 p.m. Aug. 21, 2017; Second Floor Community Room, Intermodal Transportation Center, 1001 Jones Street.
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Fort Worth Transportation Authority Finance & Audit Committee Working Session: 4:30 p.m. Aug. 21, 2017; Secind Floor Community Room, Intermodal Transportaion , 1001 Jones Street.
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Canceled 2018 Bond Election Public Meeting District 5: 6:30 p.m. Aug. 21, 2017; Handley Meadowbrook Community Center, 6201 Beaty Street.

Canceled City Council Work Session: 3 p.m. Aug. 22, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled City Council Meeting: 7 p.m. Aug. 22, 2017; City Council Chamber, Second Floor, City Hall, 200 Texas Street.

City Plan Commission Work Session: noon Aug. 23, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Plan Commission Public Hearing: 1:30 p.m. Aug. 23, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas.
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Capital Improvements Advisory Committee for Transportation Impact Fees: 1:30 p.m. Aug. 23, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Tax Increment Reinvestment Zone Number Four Board of Directors Meeting: 3:30 p.m. Aug. 23, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Urban Design Commission Public Hearing: 10 a.m. Aug. 24, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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View the full city calendar.