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Do your due diligence before signing on with a service line warranty program

Posted Aug. 10, 2017

Archived Content Information and links provided may no longer be accurate.

The Fort Worth Water Department is aware of at least four companies — Home Services USA, American Water Resources of Texas, Dominion and Utility Service Partners — that offer service line warranty programs. Some are contacting Water Department customers to offer their warranty program for a fee.

The warranty program is much like insurance. For a monthly fee, the company will cover certain qualified repairs for service lines. Service lines are only a portion of the private plumbing line. They are neither owned nor maintained by the city. The homeowner is responsible for any damage or failure in the service line. For water lines, customer responsibility begins at the customer side of the meter. For sewer lines, the customer’s responsibility begins at the property line.

The Water Department is not endorsing any of these companies because the service line is private plumbing. Like with any insurance or warranty program, individuals should do their due diligence to learn what is and is not covered and what exceptions apply in order to make the best decision for their situation.

To learn more, contact the Water Department at 817-392-4477.

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Human Relations Commission 50th Anniversary Celebration: 8 a.m. Oct. 20, 2017; A.D. Marshall Public Safety and Courts Building, 1000 Throckmorton St.

Public Art Dedication at Meacham International Airport: 10 a.m. Oct. 20, 2017; Meacham International Airport Administration Building, 201 American Concourse (Off N. Main Street).

Minority and Women Business Enterprise Advisory Committee Meeting: 11:30 a.m. Oct. 20, 2017; James E. Guinn Building, First floor, PharmaFab Conference Room No 116, 1150 South Freeway.
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Fall Festival: 7 p.m. Oct. 20, 2017; Fire Station Community Center, 1601 Lipscomb St.

Code Rangers: 9 a.m. Oct. 21, 2017; Hazel Harvey Peace Center for Neighborhoods, 818 Missouri Ave, Fort Worth, TX 76104.

Crud Cruiser Mobile Waste Collection: 9 a.m. Oct. 21, 2017; Gateway Church, 4205 Basswood Blvd .

Homeless Event: Mile in My Shoes: 11 a.m. Oct. 21, 2017; Southside Community Center, 959 E. Rosedale St.

Worth Heights Oktoberfest: 6 p.m. Oct. 21, 2017; Worth Heights Community Center, 3551 New York Ave.

Building Standards Commission Pre-Meeting: 9 a.m. Oct. 23, 2017; City Council Conference Room 290, City Hall, 200 Texas Street.
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Building Standard Commission Meeting: 9:30 a.m. Oct. 23, 2017; Council Chamber, City Hall, 200 Texas Street.
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Fort Worth Transportation Authority Commuter Rail Committee Working Session: 3:30 p.m. Oct. 23, 2017; 2nd Floor Community Room, Intermodal Transportation Center, 1001 Jones Street.
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Fort Worth Transportation Authority Planning, Operations & Marketing Committee Working Session: 4 p.m. Oct. 23, 2017; 2nd Floor Community Room, Intermodal Transportation Authority, 1001 Jones Street.
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Fort Worth Transportation Authority Finance & Audit Committee Working Session: 4:30 p.m. Oct. 23, 2017; 2nd Floor Community Room, Intermodal Transportation Authority, 1001 Jones Street.
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2018 Bond Election Public Meeting City Wide: 6:30 p.m. Oct. 23, 2017; Botanic Garden Lecture Hall, 3220 Botanic Garden Boulevard.

Las Vegas Trail Revitalization Project Meeting: 8:30 a.m. Oct. 24, 2017; Birchman Baptist Church, 9100 N. Normandale St.

Fort Worth City Council and Appointed Officials Conversation About Race and Culture: 10 a.m. Oct. 24, 2017; Oak Hall, Deborah Beggs Moncrief Garden Center, 3220 Botanic Garden Boulevard.
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Senior Spooky Social: 10 a.m. Oct. 24, 2017; Hillside Community Center, 1201 E. Maddox Ave.

Audit Committee: 1 p.m. Oct. 24, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Fort Worth Housing Finance Corporation: 2 p.m. Oct. 24, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

City Council Work Session: 3 p.m. Oct. 24, 2017; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Firefighters' and Police Officer' Civil Service Commission: 6 p.m. Oct. 24, 2017; Planning and Development Conference Room, Lower Level, City Hall, 200 Texas Street.
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City Council Meeting: 7 p.m. Oct. 24, 2017; City Council Chambers, Second Floor, City Hall, 200 Texas Street.

Board of Directors of Metropolitan Area EMS Authority D/B/A MedsStar Mobile Healthcare: 10 a.m. Oct. 25, 2017; MedStar Mobile Healthcare, 2900 Alta Mere Dr.
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Diamond Hill Jarvis Infrastructure Improvements Project Meeting: 6 p.m. Oct. 25, 2017; Diamond Hill Community Center, 1701 NE 36th St.

Historic Preservation Ordinance Public Input Meeting: 6 p.m. Oct. 25, 2017; Thistle Hill, 1509 Pennsylvania Ave.

Upper & Middle Village Creek Parallel Relief Main Project Meeting: 6:30 p.m. Oct. 25, 2017; Souder Elementary School Cafeteria, 201 North Forest Hill Drive Everman.

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