Home > News

Pothole? Traffic signal out? Here's how to report it

Posted Oct. 6, 2017

You can help the city keep its streetlights, storm drains and other structures in good repair.

When you see something that needs to be fixed, report it by calling 817-392-1234 to speak with a customer service representative. When you make a report, be ready to describe the issue and give the location or address.

Hours are Monday thru Friday 7 a.m.- 6 p.m.; Saturdays 7 a.m.-4 p.m. While not monitored 24-hours, residents are encouraged to call when Customer Service is open to report issues encountered at any time.

You can request maintenance or repairs for alleys, bridges, curbs and gutters, traffic signs, pavement markings, potholes, railroad crossings, school zone signs and flashing lights, sidewalks, street lights, traffic signals and parking meters. You also can report flooding, blocked storm water inlets, tree limbs or obstacles in the roadway and water pooling in the street.

View a short video to learn more.

Get articles like this in your inbox. Subscribe to City News.

City News

Calendar

Building Standards Commission Pre-Meeting: 9 a.m. Aug. 26, 2019; City Council Conference Room 290, City Hall, 200 Texas St.
View the agenda »

Building Standards Commission Meeting: 9:30 a.m. Aug. 26, 2019; City Council Chamber, 2nd Floor, City Hall, 200 Texas St.
View the agenda »

Trinity Metro Board of Directors Meeting: 3:30 p.m. Aug. 26, 2019; Fort Worth Central Station, Downtown Fort Worth, 2nd Floor Community Room, 1001 Jones Street.
View the agenda »

Diamond Hill Community Center Project Meeting: 6 p.m. Aug. 26, 2019; Diamond Hill Community Center, 1701 NE 36th St.

Meet and Confer Negotiations Between the City of Fort Worth ("City") and the Fort Worth Police Association ("POA"): 9 a.m. Aug. 27, 2019; Fort Worth Botanic Gardens, Camilia Room, 3220 Botanic Garden Blvd.
View the agenda »

Ad Hoc Municipal Court Advisory Committee: 11 a.m. Aug. 27, 2019; City Managers Conference Room 380, 3rd Floor, City Hall, 200 Texas St.
View the agenda »

Fort Worth Housing Finance Corporation: 2:30 p.m. Aug. 27, 2019; City Council Conference Room 290, City Hall, 200 Texas Street.
View the agenda »

City Council Work Session: 3 p.m. Aug. 27, 2019; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
View the agenda »

City Council Meeting: 7 p.m. Aug. 27, 2019; City Council Chambers, Second Floor, City Hall, 200 Texas Street.
View the agenda »

Workforce Solutions For Tarrant County Joint WDB/WGB Meeting: 9 a.m. Aug. 28, 2019; Lena Pope Amon Carter Center, 3200 Sanguinet Street.
View the agenda »

Metropolitan Area EMS Authority DBA MedStar Mobile Healthcare Board of Directors Meeting: 10 a.m. Aug. 28, 2019; MedStar Mobile Healthcare, 2900 Alta Mere Dr.
View the agenda »

City Plan Commission Work Session: noon Aug. 28, 2019; City Council Conference Room 290, 2nd Floor City Hall, 200 Texas Street.
View the agenda »

City Plan Commission Public Meeting: 1:30 p.m. Aug. 28, 2019; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
View the agenda »

Park and Recreation Advisory Board Work Session: 3 p.m. Aug. 28, 2019; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Blvd.
View the agenda »

Park and Recreation Advisory Board Meeting: 4 p.m. Aug. 28, 2019; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Blvd.
View the agenda »

West Risinger Road Project Meeting: 6 p.m. Aug. 29, 2019; Crowley Middle School Cafeteria, 3800 West Risinger Road.

Watercress Low Pressure Sewer Improvements Project Meeting: 6:30 p.m. Aug. 29, 2019; Lake Worth Multipurpose Center, 7005 Charbonneau Road, Lake Worth.

View the full city calendar and current meetings.