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Pothole? Traffic signal out? Here's how to report it

Posted Oct. 6, 2017 | Last updated Aug. 7, 2019

You can help the city keep its streetlights, storm drains and other structures in good repair.

When you see something that needs to be fixed, report it by calling 817-392-1234 to speak with a customer service representative. When you make a report, be ready to describe the issue and give the location or address.

Hours are Monday through Friday 7 a.m.- 6 p.m.; Saturdays 7 a.m.-4 p.m. While not monitored 24-hours, residents are encouraged to call when Customer Service is open to report issues encountered at any time.

You can request maintenance or repairs for alleys, bridges, curbs and gutters, traffic signs, pavement markings, potholes, railroad crossings, school zone signs and flashing lights, sidewalks, street lights, traffic signals and parking meters. You also can report flooding, blocked storm water inlets, tree limbs or obstacles in the roadway and water pooling in the street.

View a short video to learn more.

Get the app

Fort Worth residents and visitors now have another way to report issues to the city.

With the new My Fort Worth (MyFW) app users can provide a brief description, photos and use a map-based location feature to submit issues like graffiti, potholes or high grass. Once submitted, the request will go directly to the appropriate city work team for a quick response. The user can view the status of the request in the app and receive a notification when the work is complete.

Download MyFW on the App Store or Google Play.

Report issues by either calling or reporting via the app!

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Calendar

Historic and Cultural Landmarks Commission Public Hearing: 2 p.m. Oct. 14, 2019; City Council Chambers, Room 200, 2nd floor, City Hall, 200 Texas St.
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Regional Transportation Council Public Meeting: 6 p.m. Oct. 14, 2019; North Central Texas Council of Governments, 616 Six Flags Drive, Arlington, Tx 76011.
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Dallas/Fort Worth Area Business Opportunity Fair: Oct. 15, 2019; E-Sport Stadium Arlington + Expo Center , 1200 Ballpark Way, Arlington, TX 76011 .
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Fort Worth Housing Finance Corporation: 1:30 p.m. Oct. 15, 2019; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Special Called Joint Meeting of Fort Worth City Council and Fort Worth Housing Finance Corporation Board of Directors: 1:30 p.m. Oct. 15, 2019; City Council Conference Room 290, City Hall, 200 Texas Street.
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City Council Work Session: 3 p.m. Oct. 15, 2019; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Council Meeting: 7 p.m. Oct. 15, 2019; City Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Notice of Public Hearing for North Z Boaz Park: 7 p.m. Oct. 15, 2019; City Council Chamber, 2nd Floor, City Hall, 200 Texas Street.
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Notice of Public Hearing for Gateway Park: 7 p.m. Oct. 15, 2019; City Council Chamber, 2nd Floor, City Hall, 200 Texas Street.
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Commercial Board of Adjustment Work Session: 9 a.m. Oct. 16, 2019; City COuncil Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Toddler's Day Out at Hillside Community Center: 10 a.m. Oct. 16, 2019; Hillside Community Center, 1201 E. Maddox Ave.

Commercial Board of Adjustment Public Hearing: 10 a.m. Oct. 16, 2019; City Council Cambers, 2nd Floor, City Hall, 200 Texas Street.
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Fort Worth Public Library and Zoo special program: 10:30 a.m. Oct. 16, 2019; Central Library, 500 W. 3rd Street.

Residential Board of Adjustment Work Session: 12:30 p.m. Oct. 16, 2019; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Residential Board of Adjustment Public Hearing: 1:30 p.m. Oct. 16, 2019; City Council Chambers, 2nd Floor, City Hall, 200 Texas Street.
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Tax Increment Reinvestment Zone No. 13 (Woodhaven TIF) Board of Directors Meeting: 3 p.m. Oct. 16, 2019; City Council Conference Room 290, City Hall, 200 Texas St.
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Cancer Awareness Walk at Como Community Center: 6 p.m. Oct. 16, 2019; Como Community Center, 4900 Horne St.

North Ridglea Streetlights Project Meeting: 6:30 p.m. Oct. 16, 2019; R.D. Evans Community Center, 3242 Lackland Road.

Fort Worth Public Library hosts Zoo program: 10:30 a.m. Oct. 17, 2019; Central Library, 500 W. 3rd Street.

Community Action Partners (CAP) Council Meeting: 1:30 p.m. Oct. 17, 2019; Fort Worth City Credit Union, 1st floor Board Room, 2309 Montgomery Street.
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Fort Worth Housing Solutions Board of Commissioners Regular Meeting: 5 p.m. Oct. 17, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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FWHS Trinity River Public Facility Corporation Board of Directors Meeting: 5 p.m. Oct. 17, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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FWHS Eastwood Public Facility Corporation Board of Directors Meeting: 5 p.m. Oct. 17, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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FWHS Ironwood Crossing Public Facility Corporation Board of Directors Meeting: 5 p.m. Oct. 17, 2019; FWSH Administrative Office Board Room, 1201 East 13th Street.
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FWHS Matador Ranch Public Facility Corporation Board of Directors Meeting: 5 p.m. Oct. 17, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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FWHS Penn Place Public Facility Corporation Board of Directors Meeting: 5 p.m. Oct. 17, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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FWHS Sedona Public Facility Corporation Board of Directors Meeting: 5 p.m. Oct. 17, 2019; FWSH Administrative Office Board Room, 1201 East 13th Street.
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Federal Contract Ready: 6 p.m. Oct. 17, 2019; Fort Worth Business Assistance Center, 1150 South Freeway.
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Lake Worth Regional Coordination Committee: 6:30 p.m. Oct. 17, 2019; Brewer High School, Auditorium, 1025 W Loop 820 N.

Minority and Women Business Enterprise Advisory Committee Meeting: 11:30 a.m. Oct. 18, 2019; James E. Guinn Building, 1st Floor, PharmaFab Conference Room 116, 1150 South Freeway.
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Lights on After School at Greenbriar Community Center: 5 p.m. Oct. 18, 2019; Greenbriar Community Center, 5200 Hemphill .

Fall Festival at Handley Meadowbrook Community Center: 6:30 p.m. Oct. 18, 2019; Handley Meadowbrook Community Center, 6201 Beaty St.

Mile in My Shoes at Southside Community Center: 8 a.m. Oct. 19, 2019; Southside Community Center, 959 E. Rosedale.

Canceled Fort Worth Crud Cruiser Event: 9 a.m. Oct. 19, 2019; Summerglen Library/Gateway Church, 4205 Basswood Blvd, Fort Worth 76137.

View the full city calendar and current meetings.