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Downtown Ambassadors' first 30 days are productive

Posted Dec. 21, 2017

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ambassador group photo smiling for the camera
The Downtown Ambassadors can be seen all over downtown as they assist residents and visitors. (Photo by Glen Ellman)

On the streets for just over a month now, the Downtown Ambassadors already are making an impact on hospitality and safety in the central business district.

Downtown Fort Worth Inc. (DFWI) added Downtown Ambassadors to the services provided by the Downtown Public Improvement District (PID). The Ambassadors circulate throughout downtown in their vibrant green pickup, on foot, on bicycles and on Segways to help visitors, create a friendly and welcoming environment and add extra eyes and ears on the street.

In their first 30 days on the job, the ambassadors have:

  • Made 190 business contacts.
  • Reported 394 cases of graffiti and stickers.
  • Provided hospitality assists to 2,864 residents and visitors.
  • Provided 14 safety escorts.
  • Reached out to homeless people 12 times.
  • Assisted motorists 41 times.

To fund the program, the City Council in September approved a downtown PID assessment rate increase from 10 cents per $100 of value on taxable downtown properties to 12.5 cents. DFWI manages the PID and has been working with downtown property owners for nearly a year to develop this new program.

The crew is on duty downtown from 7 a.m.-midnight, seven days a week. Contact the on-duty supervisor at 817-484-3723.

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City Council Work Session: 3 p.m. Sept. 25, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

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