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New chat option optimizes Municipal Court customer service

Posted March 30, 2018

The Fort Worth Municipal Court is piloting AliveChat, an industry leading chat product, beginning March 30. This new feature will enhance the web experience for residents.

As part of the court’s web pages, the chat will provide residents with a convenient way to connect with Municipal Court instantly - by simply clicking a button on the Municipal Court pages on a desktop computer or mobile device.

A court team member will be available to assist the public during regular business hours 8 a.m.-5 p.m., Monday-Friday. Outside of business hours, residents will have the option of leaving their email address and questions for court staff to respond the next business day.

Municipal Court is excited to provide another way to connect with constituents, by enhancing their web experience.

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Fort Worth Housing Solutions - Notice of Possible Quorum: Envision Center Press Conference & Tour: 10 a.m. June 19, 2018; Envision Center, 5655 Truman Drive.
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Botanic Garden Task Force: 11:30 a.m. June 19, 2018; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Boulevard.
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Canceled Fort Worth Local Development Corporation: 2 p.m. June 19, 2018; City Hall, Secind Floor, Conference Room 290, 200 Texas Street.

Canceled Central City Local Government Corporation: 2 p.m. June 19, 2018; City Hall, Secind Floor, Conference Room 290, 200 Texas Street.

Canceled AllianceAirport Authority, Inc.: 2 p.m. June 19, 2018; City Hall, Secind Floor, Conference Room 290, 200 Texas Street.

Canceled Lone Star Local Development Corporation: 2 p.m. June 19, 2018; City Hall, Secind Floor, Conference Room 290, 200 Texas Street.

Canceled City Council Work Session: 3 p.m. June 19, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.

Canceled City Council Meeting: 7 p.m. June 19, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.

Commerical Board of Adjustment Work Session: 9 a.m. June 20, 2018; Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Commercial Board of Adjustment Public Hearing: 10 a.m. June 20, 2018; Council Chambers, 2nd Floor, City Hall, 200 Texas Street.
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Residential Board of Adjustment Work Session: 12:30 p.m. June 20, 2018; Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Residential Board of Adjustment Public Hearing: 1:30 p.m. June 20, 2018; Council Chambers, 2nd Floor, City Hall, 200 Texas Street.
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Budget Stakeholder's Meeting: 3 p.m. June 20, 2018; Budget Stakeholder's Meeting, 200 Texas Street, Fort Worth, TX 76102.

Tax Increment Reinvestment Zone Number Nine (Trinity River Vision TIF) Board of Directors: 4 p.m. June 20, 2018; Ideal Works, 2nd Floor Conference Room, 600 Rosedale.
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North Hi Mount Streetlights Project Meeting: 6 p.m. June 20, 2018; University of North Texas Science Center Carl E. Everett Education & Administration Building, Room 291, 3500 Camp Bowie Blvd.

Urban Design Commission Work Session: 9:30 a.m. June 21, 2018; City Hall, second floor, Council Conference Room 290, 200 Texas Street.
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Urban Design Commission Public Hearing: 10 a.m. June 21, 2018; City Hall, second floor, Council Conference Room 290, 200 Texas Street.
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Canceled City of Fort Worth “Monthly Informational Forum for M/WBEs”: 11:30 a.m. June 21, 2018; James E. Guinn Entrepreneurial Campus - Fort Worth Business Assistance Center, 1150 South Freeway.

Community Action Partners Council: 1:30 p.m. June 21, 2018; Fort Worth City Credit Union, First Floor Board Room, 2309 Montgomery Street.
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Trinity River Public Facility Corporation Special Meeting: 5 p.m. June 21, 2018; FWHS Administrative Office Board Room, 120 East 13th Street.
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Fort Worth Housing Solutions Regular Meeting: 5 p.m. June 21, 2018; FWHS Administrative Office Board Room, 1201 East 13th Street.
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North Beach Street Streetlights Project Meeting: 6 p.m. June 21, 2018; Lakeland Street Baptist Church, 3551 cindy Drive.

Ridglea Area Infrastructure Improvements Project Meeting: 6:30 p.m. June 21, 2018; R.D. Evans Community Center, 3242 Lackland Road.

Fort Worth Housing Solutions Board of Directors - Notice of Possible Quorum: 15th Annual City of Fort Worth Housing Summit: 8:30 a.m. June 23, 2018; Cendera Center, 3600 Benbrook Highway.
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Swimming Lessons - Registration begins for Session 2: 9 a.m. June 23, 2018; Forest Park Pool, 2850 Park Place Ave.
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Crud Cruiser Mobile Waste Collection: 9 a.m. June 23, 2018; Riverside Community Center , 3700 E. Belknap St.

Crud Cruiser Mobile Waste Collection: noon June 23, 2018; Hazel Harvey Peace Center , 818 Missouri Ave.

View the full city calendar.