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New chat option optimizes Municipal Court customer service

Posted March 30, 2018

Archived Content Information and links provided may no longer be accurate.

The Fort Worth Municipal Court is piloting AliveChat, an industry leading chat product, beginning March 30. This new feature will enhance the web experience for residents.

As part of the court’s web pages, the chat will provide residents with a convenient way to connect with Municipal Court instantly - by simply clicking a button on the Municipal Court pages on a desktop computer or mobile device.

A court team member will be available to assist the public during regular business hours 8 a.m.-5 p.m., Monday-Friday. Outside of business hours, residents will have the option of leaving their email address and questions for court staff to respond the next business day.

Municipal Court is excited to provide another way to connect with constituents, by enhancing their web experience.

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Audit Committee: 2 p.m. Oct. 23, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Council Work Session: 3 p.m. Oct. 23, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Council Meeting: 7 p.m. Oct. 23, 2018; Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Metropolitan Area EMS Authority/MedStar Mobile Healthcare: 10 a.m. Oct. 24, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
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City Plan Commission Work Session: 11:30 a.m. Oct. 24, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
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City Plan Commission Public Hearing: 1:30 p.m. Oct. 24, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.
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Park & Recreation Advisory Board Work Session: 3 p.m. Oct. 24, 2018; Diamond Hill Community Center, 1701 Northeast 36th Street.
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Park & Recreation Advisory Board Meeting: 4 p.m. Oct. 24, 2018; Diamond Hill Community Center, 1701 Northeast 36th Street.
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Rolling Townhall: Spooky Bike Ride: 5:30 p.m. Oct. 24, 2018; Western Heritage Plaza (in front of the Museum of Science and History), 1600 Gendy St.

Arlington Heights Stormwater Meeting: 6 p.m. Oct. 24, 2018; Fort Worth Professional Firefighters Hall, 3855 Tulsa Way.

Central Arlington Heights Public Meeting - Voluntary Property Acquisitions: 6 p.m. Oct. 24, 2018; Fort Worth Professional Firefighters Hall, 3855 Tulsa Way.

Emergency Physicians Advisory Board: 12:30 p.m. Oct. 25, 2018; TCMS Building, 3rd Floor, 555 Hemphill.
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Lights On Afterschool at Greenbriar: 5 p.m. Oct. 25, 2018; Greenbriar Community Center, 5200 Hemphill St.

Fall Festival at Chisholm Trail: 6 p.m. Oct. 25, 2018; Chisholm Trail Community Center, 4936 McPherson Blvd.

Responsible Pet Ownership Class: 6 p.m. Oct. 25, 2018; Chuck Silcox Animal Care & Adoption Center, 4900 Martin Street.

Fort Worth Business Plan Competition Finals: 6 p.m. Oct. 25, 2018; TCU Brown Lupton University Union Ballroom, 2901 Stadium Drive.
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Collective Bargaining Negotiations with International Association of Fire Fighters, Local Union 440: 1:30 p.m. Oct. 26, 2018; IAFF Local 440 Office, 3855 Tulsa Way.
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Lead Safe Community Resource Fair: 4 p.m. Oct. 26, 2018; La Gran Plaza Mall, 4200 South Fwy.

Fall Festival at Diamond Hill: 5 p.m. Oct. 26, 2018; Diamond Hill Community Center, 1701 NE 36th St.

Fall Festival at Highland Hills: 6 p.m. Oct. 26, 2018; Highland Hills Community Center, 1600 Glasgow Rd..

Fall Festival at Hillside: 6 p.m. Oct. 26, 2018; Hillside Community Center, 1201 E. Maddox Ave.

Fall Festival at Greenbriar: 6 p.m. Oct. 26, 2018; Greenbriar Community Center, 5200 Hemphill St.

Fall Festival at R.D. Evans: 7 p.m. Oct. 26, 2018; R.D. Evans Community Center, 3242 Lackland Rd..

Fall Festival at Fire Station Community Center: 7 p.m. Oct. 26, 2018; Fire Station Community Center, 1601 Lipscomb St.

Restaurant Boot Camp: For New and Existing Restaurant Owners: 9 a.m. Oct. 27, 2018; Business Assistance Center at the Guinn Campus, 1150 South Freeway.
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Overcoming Trauma Domestic Violence Youth & Families Summit and Community Resource Fair: 9 a.m. Oct. 27, 2018; Christ Chapel Bible Church, 3701 Birchman Ave.
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Everything You Need to Start a Business: 9 a.m. Oct. 27, 2018; Business Assistance Center at the Guinn Campus, 1150 South Freeway.
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Halloween Carnival at North Tri-Ethnic: 10 a.m. Oct. 27, 2018; North Tri-Ethnic Community Center, 2950 Roosevelt Ave.

Fall Festival at Andrew Doc Session: 10 a.m. Oct. 27, 2018; Andrew Doc Session Community Center, 201 S. Sylvania Ave.

Fall Festival at Southside: 11 a.m. Oct. 27, 2018; Southside Community Center, 959 E. Rosedale St.

Fall Festival at Northside: 2 p.m. Oct. 27, 2018; Northside Community Center, 1100 NW 18th St.

View the full city calendar and current meetings.