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New chat option optimizes Municipal Court customer service

Posted March 30, 2018

Archived Content Information and links provided may no longer be accurate.

The Fort Worth Municipal Court is piloting AliveChat, an industry leading chat product, beginning March 30. This new feature will enhance the web experience for residents.

As part of the court’s web pages, the chat will provide residents with a convenient way to connect with Municipal Court instantly - by simply clicking a button on the Municipal Court pages on a desktop computer or mobile device.

A court team member will be available to assist the public during regular business hours 8 a.m.-5 p.m., Monday-Friday. Outside of business hours, residents will have the option of leaving their email address and questions for court staff to respond the next business day.

Municipal Court is excited to provide another way to connect with constituents, by enhancing their web experience.

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Mayor's Committee on Persons With Disabilities: 10 a.m. May 23, 2019; Hazel Harvey Peace Center for Neighborhoods, Room 201 AB, 818 Missouri Avenue, Fort Worth, Texas 76104.
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Transit Moves Fort Worth Public Workshop Meeting: noon May 23, 2019; Central Station, 1001 Jones St.

Emergency Physicians Advisory Board: 12:30 p.m. May 23, 2019; TCMS Building, 3rd Floor, 555 Hemphill.
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Memorial Day Cookout at Riverside Community Center: 4 p.m. May 23, 2019; Riverside Community Center, 3700 E. Belknap.

Fort Worth Housing Solutions Board of Commissioners Regular Meeting: 5 p.m. May 23, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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Trinity River Public Facility Corporation: 5 p.m. May 23, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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Fort Worth Affordability, Inc.: 5 p.m. May 23, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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Transit Moves Fort Worth Public Workshop Meeting: 5:30 p.m. May 23, 2019; TCC Opportunity Center Room 1440, 5901 Fitzhugh Ave.

Collective Bargaining Negotiations : 2 p.m. May 24, 2019; IAFF Local 440 Office , 3855 Tulsa Way.
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Luau at Thomas Place Community Center: 6 p.m. May 24, 2019; Thomas Place Community Center, 4237 Lafayette Ave.

Your Historic and Replacement Windows Workshop: 9 a.m. May 25, 2019; Hazel Harvey Peace Center for Neighborhoods, 818 Missouri Ave.

Bounce and Play at Diamond Hill Community Center: 10 a.m. May 25, 2019; Diamond Hill Community Center, 1701 NE 36th St.

Senior Prom at MLK Community Center: 3 p.m. May 25, 2019; MLK Community Center, 5565 Truman Drive.

Shaping Your Policy and Company Culture with Employee Handbooks: 11:30 a.m. May 28, 2019; James Guinn Entrepreneurial Campus, 1150 South Freeway.
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City Council Called Special Meeting: 1 p.m. May 28, 2019; City Council Chamber, City Hall, 200 Texas St.
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Canceled City Council Work Session : 3 p.m. May 28, 2019; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Your Historic and Replacement Windows Workshop: 6 p.m. May 28, 2019; Hazel Harvey Peace Center for Neighborhoods, 818 Misouri Ave.

Canceled City Council Meeting: 7 p.m. May 28, 2019; City Council Chambers, Second Floor, City Hall, 200 Texas Street.

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