Home > News

Commuting to Mercantile Center? Zip in with new transit service

Posted July 23, 2019

Archived Content Information and links provided may no longer be accurate.
dignitaries on the inaugural ride
Mayor Betsy Price, right, discusses the new ZIPZONE service with District 2 Councilmember Carlos Flores and Trinity Metro CEO Bob Baulsir. Passengers picked up TEXRail at Northside Station and headed to Mercantile Station, where they called for a ZIPZONE van.

Officials inaugurated Trinity Metro’s new service that improves transportation options for employees in the Mercantile area. The Mercantile ZIPZONE service began July 22 and benefits TEXRail and bus commuters who travel to the Mercantile Center Station to connect to their jobs.

After arriving at the station, passengers can use the rideshare option to complete their commute. The last-mile ride will be provided by Via through a contract with Trinity Metro.

FAQs about the new service

Q. How much does it cost to use Trinity Metro ZIPZONE?
A. Rides are free for a limited time. After this period, rides are either $1 or $3, depending on how far in the area you need to travel.

Q. Do I need to use a discount code to request my ride?
A. No, all rides in the Trinity Metro Mercantile ZIPZONE are free for a limited time, no discount code needed.

Q. What are the hours of operation?
A. Monday-Friday from 7 a.m. to 7 p.m.

Q. How do I request a ride?
A. Download the Trinity Metro ZIPZONE app on your smartphone and create your account. When you are ready to start your trip, use the app to request a ride. Select your pickup and drop-off points within the Mercantile ZIPZONE boundaries. Walk to your pickup point and wait for the ZIPZONE van.

Q. Which Trinity Metro services connect to the Mercantile ZIPZONE?
A. Bus routes 11, 12, 16 and TEXRail.

Q. What do the ZIPZONE vans look like?
A. The vans are black and have the Trinity Metro ZIPZONE logo on both sides and the back. However, the best way to identify your ride is to look for the license plates displayed on the ZIPZONE app.

Q. Where in the Trinity Metro Mercantile ZIPZONE can I get picked up and dropped off?
A. See the service area map.

Get articles like this in your inbox. Subscribe to City News.

City News

Calendar

Business Model Canvas-Your Tool for Launching A Business in 2020: 10 a.m. Jan. 21, 2020; Fort Worth Business Assistance Center, 1150 South Freeway, Fort Worth Texas 76104.
Register for this event »

Canceled Fort Worth Local Development Corporation: 2 p.m. Jan. 21, 2020; City COuncil COnference Room 290, 2nd Floor, City Hall, 200 Texas St.

Canceled Central City Local Government Corporation: 2 p.m. Jan. 21, 2020; City Council Conference Room 290, City Hall, 200 Texas Street.

Canceled AllianceAirport Authority, Inc.: 2 p.m. Jan. 21, 2020; City Council Conference Room 290, City Hall, 200 Texas Street.

Canceled Lone Star Local Government Corporation Meeting: 2 p.m. Jan. 21, 2020; City Council Conference Room 290, City Hall, 200 Texas St.

Canceled City Council Work Session: 3 p.m. Jan. 21, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.

Canceled City Council Meeting: 7 p.m. Jan. 21, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.

Fort Worth Public Improvement District No. 1 Advisory Board Meeting: 9 a.m. Jan. 22, 2020; Downtown Fort Worth Inc., Suite 100, 777 Taylor St.
View the agenda »

Metropolitan Area EMS Authority D/B/A MedStar Mobile Healthcare Board of Directors Meeting: 10 a.m. Jan. 22, 2020; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
View the agenda »

City Plan Commission Work Session: noon Jan. 22, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.
View the agenda »

City Plan Commission Public Hearing: 1:30 p.m. Jan. 22, 2020; City Council Chamber, 2nd Floor, City Hall, 200 Texas St.
View the agenda »

Park & Recreation Advisory Board: 4 p.m. Jan. 22, 2020; Greenbriar Community Center, 5200 Hemphill St.
View the agenda »

City of Fort Worth Art Commission Special Called Meeting: 5 p.m. Jan. 22, 2020; Fort Worth Botanic Garden Center, Iris Room, 3220 Botanic Garden Blvd.
View the agenda »

Family Game Night at Southwest Community Center: 6 p.m. Jan. 22, 2020; Southwest Community Center, 6300 Welch Ave.

Sendera Ranch Intersection Improvements Project Meeting: 7 p.m. Jan. 22, 2020; Sendera Ranch Elementary School, 1216 Diamondback Lane.

Emergency Physicians Advisory Board : 12:30 p.m. Jan. 23, 2020; TCMS Building, 3rd Floor, 555 Hemphill.
View the agenda »

Lake Arlington Lift Station Force Main Project Meeting: 6 p.m. Jan. 23, 2020; Tarrant County College Opportunity Center, 5901 Fitzhugh Ave.

Municipal Court Hearing: 8:30 a.m. Jan. 24, 2020; Municipal Court, Court No. 9, 3741 Southwest Loop 820.
View the agenda »

Federal Contracting and Certification Workshop: 9 a.m. Jan. 25, 2020; Fort Worth Business Assistance Center, 1150 South Freeway, Fort Worth Texas, 76104.
Register for this event »

Presentations and Pitches Bootcamp: 9 a.m. Jan. 25, 2020; Fort Worth Business Assistance Center, 1150 South Freeway, Fort Worth Texas, 76104.
Register for this event »

Opening Doors to Homeownership: 10 a.m. Jan. 25, 2020; Sweet Home Baptist Church, 5225 Ramey Ave.

Chinese New Year Celebration at Fire Station Community Center: 11 a.m. Jan. 25, 2020; Fire Station Community Center, 1601 Lipscomb.

View the full city calendar and current meetings.