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Download MyFW app, a new way to report issues

Posted Aug. 7, 2019

hand holding the app
Service requests for several city departments are available on the app.

Fort Worth residents and visitors now have a quick and easy way to report issues to the city.

The new My Fort Worth (MyFW) app is now available. After downloading the app, users can provide a brief description, photos and use a map-based location feature to submit issues like graffiti, potholes or high grass. Once submitted, the request will go directly to the appropriate city work team for a quick response. The user can view the status of the request in the app and receive a notification when the work is complete.

Service requests for Code Compliance, Human Resources, Park & Recreation and Transportation & Public Works are all currently available on the app.

MyFW also saves time and money by automating many employee tasks. It saves gas and eliminates travel by enabling city staff to instantly upload reports and photo documentation from the worksite. Employees can initiate work orders from their office or in the field. The app interfaces with many existing workflow systems, making responses to residents more efficient and accurate.

Download MyFW on the App Store or Google Play.

Learn more about the features available on the app.

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Calendar

Building Standards Commission Pre-Meeting: 9 a.m. Aug. 26, 2019; City Council Conference Room 290, City Hall, 200 Texas St.
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Building Standards Commission Meeting: 9:30 a.m. Aug. 26, 2019; City Council Chamber, 2nd Floor, City Hall, 200 Texas St.
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Trinity Metro Board of Directors Meeting: 3:30 p.m. Aug. 26, 2019; Fort Worth Central Station, Downtown Fort Worth, 2nd Floor Community Room, 1001 Jones Street.
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Diamond Hill Community Center Project Meeting: 6 p.m. Aug. 26, 2019; Diamond Hill Community Center, 1701 NE 36th St.

Meet and Confer Negotiations Between the City of Fort Worth ("City") and the Fort Worth Police Association ("POA"): 9 a.m. Aug. 27, 2019; Fort Worth Botanic Gardens, Camilia Room, 3220 Botanic Garden Blvd.
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Ad Hoc Municipal Court Advisory Committee: 11 a.m. Aug. 27, 2019; City Managers Conference Room 380, 3rd Floor, City Hall, 200 Texas St.
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Fort Worth Housing Finance Corporation: 2:30 p.m. Aug. 27, 2019; City Council Conference Room 290, City Hall, 200 Texas Street.
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City Council Work Session: 3 p.m. Aug. 27, 2019; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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City Council Meeting: 7 p.m. Aug. 27, 2019; City Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Workforce Solutions For Tarrant County Joint WDB/WGB Meeting: 9 a.m. Aug. 28, 2019; Lena Pope Amon Carter Center, 3200 Sanguinet Street.
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Metropolitan Area EMS Authority DBA MedStar Mobile Healthcare Board of Directors Meeting: 10 a.m. Aug. 28, 2019; MedStar Mobile Healthcare, 2900 Alta Mere Dr.
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City Plan Commission Work Session: noon Aug. 28, 2019; City Council Conference Room 290, 2nd Floor City Hall, 200 Texas Street.
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City Plan Commission Public Meeting: 1:30 p.m. Aug. 28, 2019; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Park and Recreation Advisory Board Work Session: 3 p.m. Aug. 28, 2019; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Blvd.
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Park and Recreation Advisory Board Meeting: 4 p.m. Aug. 28, 2019; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Blvd.
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West Risinger Road Project Meeting: 6 p.m. Aug. 29, 2019; Crowley Middle School Cafeteria, 3800 West Risinger Road.

Watercress Low Pressure Sewer Improvements Project Meeting: 6:30 p.m. Aug. 29, 2019; Lake Worth Multipurpose Center, 7005 Charbonneau Road, Lake Worth.

View the full city calendar and current meetings.