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Protecting yourself from COVID-19 scams

Posted March 25, 2020 | Last updated March 31, 2020

graphic that says Scam Alert

Scammers may take advantage of fears surrounding the impact of COVID-19 (Coronavirus) in our communities. Help to protect yourself and others by learning about existing scams and precautionary measures you can take to avoid being scammed.

Government Assistance Scam

Do not respond to calls, emails or text messages about money from the federal government. Scammers will attempt to get money in exchange for government assistance. The government does not request payment upfront for financial assistance.

Charity Scams

There has been an increase in charity scams where individuals claim to represent a charity and ask for donations. Research any charity before you decide to donate, and go directly to their website. Do not donate using a gift card or wire transfer.

Fake Coronavirus Test

If someone comes to your home claiming to be from the Center for Disease Control (CDC) or World Health Organization (WHO) to test you for COVID-19, do not answer the door or allow this individual into your home.

Undelivered Goods

Be wary of websites claiming to sell basic necessities such as cleaning supplies and toiletries. Fake websites will take money without delivering products. Only shop on websites you already frequently use and trust.

Fake companies will send out emails and/or text messages with links to their website. The fake website links can be used to access your valuable personal information. If a message looks suspicious, do not click on the links and delete the message.

If you come across any suspicious claims, report them to the FTC at ftc.gov/complaint. For additional resources and updates, visit the following:

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Historic and Cultural Landmarks Commission Public Hearing: 2 p.m. Aug. 10, 2020; WebEx.
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City of Fort Worth Art Commission Special Called Meeting Including Public Hearing FY21 Annual Work Plan: 5 p.m. Aug. 10, 2020; Webex.
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Cantrell Sansom Road Virtual Project Meeting: 6 p.m. Aug. 10, 2020; Virtual Meeting.

Ad Hoc Municipal Court Advisory Committee: 11 a.m. Aug. 11, 2020; City Council Conference Room 290, 2nd floor, City Hall, 200 Texas St.
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Audit Committee: 1 p.m. Aug. 11, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.
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City Council Work Session: 3 p.m. Aug. 11, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.
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City Council Meeting: 7 p.m. Aug. 11, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Notice of Public Hearing to consider amendments to the Trust Agreement for the Fort Worth Permanent Fund: 7 p.m. Aug. 11, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Vase with Nine Flowers Dedication: 9:30 a.m. Aug. 12, 2020; Facebook.

City Plan Commission: 10 a.m. Aug. 12, 2020; WebEx.
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Dallas Fort Worth International Airport Public Facility Improvement Corporation Board Meeting: 10 a.m. Aug. 12, 2020; Conference Call.
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Zoning Commission Public Hearing: 1 p.m. Aug. 12, 2020; WebEx.
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Grow With Google: Collaborate, Meet, and Work Remotely: 2 p.m. Aug. 12, 2020; Online.
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Collaborate, Meet & Work Remotely: 2 p.m. Aug. 12, 2020; Online.
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Southside Infrastruction Improvements Virtual Project Meeting: 6 p.m. Aug. 12, 2020; Virtual Meeting.

Fort Worth Human Relations Commission Mayor's Committee on Persons with Disabilities: 10 a.m. Aug. 13, 2020; WebEx.
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Vendor Informational Forum for Minority and Women-Owned Business Enterprises: 11:30 a.m. Aug. 13, 2020; Fort Worth Business Assistance Center, 1150 South Freeway.
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Workforce Delivery Systems Committee: noon Aug. 13, 2020; Via Zoom.
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Regional Transportation Council Meeting: 1 p.m. Aug. 13, 2020; Teleconference meeting via Zoom.
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Community Action Partners (CAP) Council Special Called Meeting: 4 p.m. Aug. 13, 2020; WebEX.
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West Risinger Road Improvements Virtual Project Meeting: 6 p.m. Aug. 13, 2020; Virtual Meeting.

City Council Workshop: 12:30 p.m. Aug. 14, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.

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