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Trinity Metro taking extra precautions to prevent COVID-19 spread

Posted March 16, 2020

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Trinity Metro is taking precautionary measures to help safeguard customers and employees by modifying procedures to reduce exposure to COVID-19.

Extra efforts have been made to increase the frequency of cleaning of high-touch areas such as door handles, railings, benches and ticket vending machines with disinfectant throughout each shift. Buses and vans are sanitized daily and all buses are equipped with ionizers, which help purify the air as it is recirculated in the vehicle. Trinity Metro TEXRail trains are disinfected daily after they have been in service.

The Trinity Railway Express, jointly operated by DART and Trinity Metro, continues to take additional steps to prevent the spread of the virus on trains as well as in office locations. Operation teams are disinfecting TRE trains with a focus on high-touch areas. This includes the use of a hospital-grade spray disinfectant, foaming germicidal cleaner and disinfecting wipes. Train crews have been provided hand sanitizers and access to gloves, and signage has been posted on trains to educate both employees and the public on how to avoid getting sick.

For questions regarding Trinity Metro’s precautionary measures in response to COVID-19 or Trinity Metro’s services, customer care representatives are available at 817-215-8600.

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