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Get important information on COVID-19

Posted March 23, 2020

Archived Content Information and links provided may no longer be accurate.

How can you get information on the current COVID-19 response by the City of Fort Worth?

Regular Updates

To learn more about COVID-19 in Fort Worth, visit fortworthtexas.gov/COVID-19. Updates and information are also available on the city’s social media pages:

The Mayor and city leadership are hosting a daily briefing at 4:30 p.m., Monday through Friday. The video briefings can be viewed on the city’s website at fortworthtexas.gov/FWTV or on the Municipal Channel available through cable providers. It is also aired live on the following Facebook pages:

Important Contacts

Residents and business professionals have several options for finding resources to help them in their response to COVID-19:

  • For questions about COVID-19: 817-248-6299 (This number is answered 24 hours a day, seven days a week.)
  • For questions related to businesses: 817-392-8478 (This number is answered from 7 a.m. to 7 p.m. Monday-Saturday.)
  • An email address is available for residents and businesses: Covid19@FortWorthTexas.gov
  • For questions related to city services changes, contact the City Call Center: 817-392-1234; or email 1234@FortWorthTexas.gov
  • Visit the comprehensive web page for information on the virus and available city services

Report Issues

Residents can submit requests using the MyFW app. Use the app to report issues such as potholes, streetlights and stray animals. Download the free MyFW app from the Apple App Store or Google Play.

You can also use MyFW Text to report an issue. Simply text HELLO to 817-835-6939. You will then get a prompt to provide information on the issue.

Reports can also be submitted online or by calling 817-392-1234.

View the city's COVID-19 page for the latest information

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