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Texas Workforce Commission cautions claimants regarding fraudulent calls

Posted April 13, 2020

The Texas Workforce Commission (TWC) advises those applying for unemployment insurance benefits that individuals misrepresenting TWC may capitalize on the uncertainty surrounding COVID-19 and attempt to secure sensitive, personal information through deceit.

TWC is reminding all unemployment insurance claimants and unemployed workers to practice caution when providing people with personally identifiable information. Unfortunately, in situations such as the COVID-19 pandemic, there can be unemployment insurance scams and fraudulent phone calls.

These are some indications that you may be a victim of an attempted scam by someone pretending to be a TWC specialist:

  • The individual asks for a credit card number.
  • The individual says there is a fee for processing the claim.
  • The individual asks for more than the last four digits of a bank account and routing number.

A legitimate TWC specialist will need to confirm the applicant’s identity and will ask for a Social Security number and date of birth. However, a TWC specialist will never ask for a credit card number or state that there is any kind of fee associated with a claim. There is no fee for filing for unemployment insurance and a TWC specialist cannot change banking information, so the full number is unnecessary.

Claimants may receive calls from TWC on other issues concerning a claim, but always be vigilant when providing personal information. When in doubt, hang up. Do not give out your:

  • Phone numbers.
  • Address.
  • Social Security number.
  • Personal identification number, or PIN.

Impersonating a public servant and identity theft are crimes punishable by law.

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AllianceAirport Authority: 1 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Central City Local Government Corporation: 1 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Fort Worth Local Development Corporation: 1 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Fort Worth Crime Control and Prevention District Board of Directors Quarterly Meeting: 2 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Crime Control Prevention District Public Hearing: 2 p.m. Aug. 18, 2020; City Hall, 200 Texas St.

Commercial and Residential Boards of Adjustment Public Hearing: 9 a.m. Aug. 19, 2020; WebEx.
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Appeal of Promotional Bypass of Kenyon Willingham: 9 a.m. Aug. 19, 2020; Bob Bolen Public Safety Complex Classroom 1134, 505 W. Felix St.
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District 5 Town Hall - 2021 Budget: 6:30 p.m. Aug. 19, 2020; City Hall, 200 Texas St.
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District 8 Town Hall - 2021 Budget: 6:30 p.m. Aug. 19, 2020; City Hall, 200 Texas St.
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Budget Workshop: Aug. 20, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.
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Appeal of Promotional Bypass of Kenyon Willingham: 9 a.m. Aug. 20, 2020; Bob Bolen Public Safety Complex Classroom 1134, 505 W Felix St.
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Crime-Free Multi-Housing Workshop: 9 a.m. Aug. 20, 2020; East Division Head-Quarters, 1100 Nashville.

Fort Worth Housing Solutions Board of Commissioners Meeting: 5 p.m. Aug. 20, 2020; FWHS Administrative Office, 1201 East 13th St.
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Fort Worth Affordability, Inc.: 5 p.m. Aug. 20, 2020; FWHS Administravtive Office, 1201 East 13th St.
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Cavile Public Facility Corporation: 5 p.m. Aug. 20, 2020; FWHS Administrative Office, 1201 East 13th St.
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Gateway Public Facility Corporation: 5 p.m. Aug. 20, 2020; FWHS Administravtive Office, 1201 East 13th St.
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Chisholm V Corporation: 5 p.m. Aug. 20, 2020; FWHS Administrative Office, 1201 East 13th St.
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Sycamore Housing, Inc.: 5 p.m. Aug. 20, 2020; FWHS Administrative Office, 1201 East 13th St.
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Stallion Pointe Facility Corporation: 5 p.m. Aug. 20, 2020; FWHS Administrative Office, 1201 East 13th St.
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Fair Park Public Facility Corporation: 5 p.m. Aug. 20, 2020; FWHS Administrative Office, 1201 East 13th St.
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Fair Oaks Public Facility Corporation: 5 p.m. Aug. 20, 2020; FWHS Admministrative Office, 1201 East 13th St.
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Fort Worth Public Library Advisory Board Meeting: 6:30 p.m. Aug. 20, 2020; WebEx.
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Budget Workshop: Aug. 21, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.
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