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It's safe to call 911

Posted July 8, 2020

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graphic list of heart attack symptoms

If you are experiencing a medical emergency, it’s safe to dial 911 during the coronavirus pandemic. Precautions have been taken to protect patients who need to be transported by ambulance to a local hospital.

The North Central Texas Emergency Communications District launched its Safe to Save Your Life campaign last week in response to the community’s hesitation to dial 911 during a medical emergency. Due to the coronavirus pandemic, residents who are experiencing life-threatening medical emergencies such as a heart attack or stroke often won’t dial 911 in fear of contracting COVID-19. This has led to 54% more patients pronounced dead on scene by North Texas EMS crews when compared to 2019, according to MedStar.

911 telecommunicators may ask a series of screening questions:

  • Are you experiencing flulike symptoms?
  • Have you recently traveled internationally?
  • Have you come in contact with someone who has traveled internationally?

Your responses to these questions will not affect the standard of care you receive. The telecommunicator will relay your answers to first responders so proper safety precautions can be taken to protect both you and the responder.

Emergency Medical Service providers will still respond to all medical emergencies. However, they will take certain precautions to protect themselves and you or your loved ones from contracting COVID-19. Precautions such as masks, medical gowns and other types of personal protective equipment (PPE) may be worn. However, the Centers for Disease Control (CDC) advises that the process of putting on PPE should not supersede “when lifesaving interventions are necessary.” This means putting on PPE will not be more important than taking immediate necessary action such as performing CPR.

Emergency rooms across North Texas have taken measures to minimize exposure between patients and staff members. Your temperature may be taken to determine if you are at risk and you may be given a mask.

The CDC has recommended hospitals separate patients displaying COVID-19 symptoms from those seeking other types of medical care. Each hospital may have a different process, but they are all committed to protecting you and your loved ones.

Visit the NCT9-1-1 resource page for a better understanding of how emergency providers are preventing the spread of COVID-19.

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Disciplinary Appeal of Indefinite Suspension of Erica Williams: 9 a.m. Aug. 17, 2020; WebEX.
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Canceled Trinity Metro Board of Directors Committee Meeting: 3 p.m. Aug. 17, 2020; Trinity Metro.
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District 9 Town Hall - 2021 Budget: 6:30 p.m. Aug. 17, 2020; WebEx and Online.
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City Council Work Session: 8:30 a.m. Aug. 18, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.

City Council Meeting: 10 a.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.

Notice of Public Hearing to consider amendments to the Trust Agreement for the Fort Worth Permanent Fund: 10 a.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Central City Local Government Corporation: 1 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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AllianceAirport Authority: 1 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Fort Worth Local Development Corporation: 1 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.
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Fort Worth Crime Control and Prevention District Board of Directors Quarterly Meeting: 2 p.m. Aug. 18, 2020; City Council Chambers, 2nd Floor, City Hall, 200 Texas St.

Appeal of Promotional Bypass of Kenyon Willingham: 9 a.m. Aug. 19, 2020; Bob Bolen Public Safety Complex Classroom 1134, 505 W. Felix St.
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Commercial and Residential Boards of Adjustment Public Hearing: 9 a.m. Aug. 19, 2020; WebEx.
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Financial Empowerment Workshop: 1 p.m. Aug. 19, 2020; online webinar.
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Get Your Business on Google Search & Maps: 2 p.m. Aug. 19, 2020; Online.
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Grow With Google: Get Your Local Business on Google Search and Maps: 2 p.m. Aug. 19, 2020; Online.
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District 5 Town Hall - 2021 Budget: 6:30 p.m. Aug. 19, 2020; City Hall, 200 Texas St.
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District 8 Town Hall - 2021 Budget: 6:30 p.m. Aug. 19, 2020; City Hall, 200 Texas St.
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Budget Workshop: Aug. 20, 2020; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas St.

Appeal of Promotional Bypass of Kenyon Willingham: 9 a.m. Aug. 20, 2020; Bob Bolen Public Safety Complex Classroom 1134, 505 W Felix St.
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Crime-Free Multi-Housing Workshop: 9 a.m. Aug. 20, 2020; East Division Head-Quarters, 1100 Nashville.

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