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Fort Worth Water featuring the Drop family in new water conservation series

Posted Aug. 11, 2020

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a screenshot of the Drop Family
Trouble understanding your water utility bill? Let the Drop family help.

Meet the Drops, a Fort Worth family who in the height of the summer heat find their water bill going up. Higher bills are not unusual this time of year. The Drops want to share their journey to conserving water and lowering their bill.

For the next 30 days, Walter, Misty, Raine and Wayne Drop will walk you through the ways they discovered how to reduce their bill.

They started by visiting SaveFort WorthWater.

This quick and fun animated campaign will appear on Facebook Fort Worth Water, and on Twitter. It will also be distributed to residents through the Nextdoor network.

Among the many tips, the Drops will show you how to read your water bill, how to conduct the tuna can test and about low-flow showerheads.

The Fort Worth Water Department’s customer engagement team produced the series.

“We’re here to help customers lower their water bills during the hottest part of the summer,” said Katy Holloway, customer engagement lead. “This time of year we often see higher water bills due to drier and hotter weather. This year, in addition to the weather, families are at home because of COVID-19, and that increases usage and adds into these higher bills.”

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