Ask ALEX, Your Online Benefits Counselor
ALEX is an online tool that can help employees and retirees select the best benefit plan for themselves and their families.
When you interact with ALEX, he’ll ask a few questions about your health care needs before crunching the numbers and pointing out which plan makes the most sense for you.
Talking with ALEX can help you enroll in the benefits that are right for you, helping you save money. It’s personalized and entirely confidential, as anything you tell ALEX remains completely anonymous.
How ALEX works
ALEX will ask you to estimate what type of medical care you might need this year (doctors’ visits, surgeries, ER visits, prescriptions, etc.) He’ll then take the amount that each plan would cost from your paycheck (your premium) and add that to the amount it would cost for the medical services you said you might need.
ALEX will then recommend the least expensive plan for your medical needs.
Most users spend about 7 minutes with ALEX, but it really depends on how much guidance you’d like. ALEX can save your place, so if you need to take a break and return to the program later, you can pick up right where you left off. Additionally, ALEX is optimized for use on mobile devices and tablets, so you can ask him for advice anytime, anywhere.
200 Texas St.
Fort Worth, TX 76102
817-392-7782Hours of Operation:
8 a.m.-5 p.m., Monday-Friday