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SmartFlush CARE Program


The SmartFlush Conservation Assistance and Retrofit Efficiency (CARE) Program was created to address the specific needs of elderly and low income residents. Through the CARE Program, qualifying customers can receive and have installed up to two FREE ultra-high efficiency, dual-flush toilets free. These toilets use a maximum of 1.28 gallons of water per flush, compared to 3.5 or more used by high-flow toilets.

These toilets are WaterSense labeled which means they have been rigorously tested and are typically 20 percent more water efficient than comparable models. This means you can save water and money with every flush.

To qualify, customers must meet the minimum qualifications below and be at least age 70 OR meet the federal household income guidelines.

  • Have an active Fort Worth water account;
  • Own or rent a home built before 1994 with existing high flow toilets that have not been replaced; AND
  • Have a toilet that is at least 15 years old, using 3 or more gallons per flush (gpf). Existing 1.6 gpf or less toilets do not qualify.

If approved, new toilets will be installed by a contracted plumber, free to the customer. Please allow 6-8 weeks for processing.

Do I qualify and how do I apply?

Please allow 6-8 weeks for processing.
Toilets are issued on a first-come, first-served basis while supplies last.


Report Water Waste

Fort Worth has year-round watering restrictions which include a no more than twice a week irrigation schedule. Please report water waste online or use the MyFtWorth app for smartphones. Questions? See Frequently Asked Questions.



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