Departments > Transportation & Public Works

Ground Transportation Office

The Ground Transportation Office has the responsibility for overseeing and administering city code provisions

  • taxicabs
  • shuttles
  • limousines
  • other for-hire passenger vehicles

In addition to working with the management of the various businesses applying for and granted operating authority in the city, the Ground Transportation Coordinator works directly with driver applicants, permitted drivers, the local hospitality industry, City staff and other jurisdictions. Some of the regulatory activities of the Coordinator include the investigation of applicants for operating authority within the city, customer complaints, safety and reliability of vehicles and drivers, and assurance of quality service for Fort Worth citizens and visitors.



By mail:
Ground Transportation Office
909 Taylor Street
Fort Worth, TX 76102

By E-mail:

By Phone:

Operating Authority

To obtain operating authority for your vehicle-for-hire business:

For more information, view the instructions for completing the operating authority application or view the Ground Transportation Ordinance.

Customer Service

Request Repairs or Report Problems Online

By Phone: 817-392-8100
7 a.m. to 7 p.m. Monday- Friday
7 a.m. to 4 p.m. Saturday

red light cameras


Doug W. Wiersig, Ph.D., P.E.

City Hall – Second Floor
1000 Throckmorton St.
Fort Worth, TX 76102