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Ground Transportation Office

The Ground Transportation Office has the responsibility for overseeing and administering city code provisions 

In addition to working with the management of the various businesses applying for and granted operating authority in the city, the Ground Transportation Coordinator works directly with driver applicants, permitted drivers, the local hospitality industry, City staff and other jurisdictions.  Some of the regulatory activities of the Coordinator include the investigation of applicants for operating authority within the city, customer complaints, safety and reliability of vehicles and drivers, and assurance of quality service for Fort Worth citizens and visitors.

Downloads: 

Complaints

By mail:
Ground Transportation Office 
909 Taylor Street 
Fort Worth, TX 76102

By E-mail:
gerald.taylor@fortworthtexas.gov 

By Phone:
817-392-6987

Operating Authority

To obtain operating authority for your vehicle-for-hire business:

For more information, view the instructions for completing the operating authority application or view the Ground Transportation Ordinance.

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