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Account Fees

New Account Deposit

A refundable security deposit is required for all new accounts. This fee can be waived for residential accounts, based on specific criteria. Learn more.

  • Residential Refundable Security Deposit = $50.00 - $150.00
  • Commercial Refundable Security Deposit = Calculated based on the previous six months billings of same or like business

Fee Schedule

Account Services Current Effective April 1,2020
Standard Activation/ Transfer $20 $20
Same Day Activation/ Transfer $10+ $25+
Same Day After Hours Activation/ Transfer
After hours same day activation costs apply to all activation requests submitted after 5 p.m. Monday through Friday for service the same day. These requests must be submitted prior to 6 p.m. on that business day. Meter activations are not performed on Saturdays, Sundays and holidays.
$10+ $50+
Other Field Services
First meter test/investigation per 12-months N/A N/A
Additional meter test/investigation per 12-months
(fee waived if meter is found to be functioning improperly)
$15 $75
Investigation by Appointment N/A $100
Meter Replacement by Request N/A Actual Cost
Replacement Installation by Request (>2") N/A $60
Replacement Installation by Request (>2") N/A Actual Cost
Tampering/Theft
Meter Removal $20 $60
Tampering, damage, inactive/unauthorized $50 + estimated $150 + estimated use
Consumption use + cost of damage
Delinquency
Late Payment 5% past due 10% past due
Notify Tag $20 N/A
Disconnect/Lock/Shutoff $20 $20
Broken Lock $25 $25
Standard Reactivation $20 $20
Same Day Reactivation $10+ $25+
Same Day After Hours Reactivation $10+ $50+

Stormwater Utility Fees

This stormwater monthly user fee pays for maintenance, improvements to the stormwater drainage system and other stormwater program activities.

For current rate information, visit Stormwater utility fees.

Garbage & Environmental Fees

Garbage and Recycling

Monthly residential water bills reflect a fee for residential garbage and recycling collection. The monthly rate includes once-a-week garbage and recyclables pick up in wheeled carts, once-a-week collection of yard trimmings in paper yard bags or tied bundles, once-a-week collection of up to 10 cubic yards of brush and once-a-month collection of up to 10 cubic yards of bulky items per household. All customers receive a 64-gallon recycling cart. The monthly garbage cart fee is based on selected cart size.

Environmental Fees

In 1993 the Texas Health and Safety Code enacted a law that allowed the City of Fort Worth to impose a local environmental protection fee for people within its jurisdiction. Revenues generated by the fee may cover costs for: 1) disposal services, 2) environmental programs, or 3) environmental services. These dedicated funds help the city pay for Federal and State environmental mandates such as cleaning up abandoned property, asbestos abatement, underground storage tank compliance, storm water management, spill response clean-up, and operation of a household hazardous waste collection facility.

For current rate information, visit environmental management fees page.

For more information concerning garbage and environmental fees - email, 1234@fortworthtexas.gov.