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Water and Wastewater Facility Tours

Wastewater Tours The Village Creek Water Reclamation Facility is not currently offering tours due to staffing shortages.

The Fort Worth Water Department offers free tours of our water and wastewater treatment facilities. These tours are available for community groups and schools served by the Fort Worth Water Department.

Water

The water plant tour highlights the process used to purify raw water (water from lakes, rivers and reservoirs) and treat it to drinking water standards. Tours are conducted Monday-Friday, 8 a.m. – 5 p.m.

Wastewater

This tour walks you through the biological process used to clean sewage water and prepare it for release into the Trinity River. The tour includes a preliminary overview highlighting the various phases of wastewater treatment. Tours are conducted Monday-Friday, 8 a.m.–3:30 p.m.

General Tour information

  • Tours must be pre-arranged and depend on staff availability.
  • Tours range from 30 to 90 minutes and include a preliminary overview followed by a walking tour.
  • Water and wastewater tours can accommodate up to 40 individuals.
  • All participants must be at least 10 years old.
  • Please dress comfortably and wear tennis or other closed-toe shoes. Note: A change in security levels can require cancellation of scheduled tours at the last minute.

Request a Facility Tour

News

Contact

Report Emergencies (24-hours)
(water main breaks, sewer backups)
817-392-4477 Select Option 1

Call Center - Non-emergency
7 a.m. to 7 p.m.
Monday through Friday
(Closed City Holidays) 817-392-4477 Select Option 1

Payment Locations & Hours

Mailing Address:
P. O. Box 870
Fort Worth, TX 76101

Director:
Chris Harder, P.E.

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