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Contact Us

24-Hour Customer Service: 817-FW-24-HRS (817-392-4477)

To report emergencies such as water main breaks or sewer back ups, call the phone number listed above. Do not report these using e-mail because the e-mails are not constantly monitored.

To learn what to do if you discover a leak, visit the Leak Reporting page.

Pay Your Water Bill

Visit H2Online pay your bill over the Internet.

Report Issues