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Account Fees

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Below is a listing of fees assessed to your account based on new account fees, delinquency status, notices, reconnections and after hour requests. Please refer to the chart below for associated charges.

New Account Deposit
There is a $50 deposit for residential accounts. This fee can be waived for residential accounts, based on specific criteria.
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There is an additional fee of $10 for same day service requests.

$50


New Account Activitation Fee
This fee covers costs associated with application processing.


$20 


Notify Fee
Fee is associated with a delinquent account due to notifying of possible termination of service.


$20


Lock Meter Fee
This fee is applied when service is terminated due to delinquency.


$20


Meter Removal Fee
Charge for removal of meter due to non-payment of services. This fee is not charged if customer requests removal or if repairs are being made.


$20


Transfer Fee
This service charge will be included on your first bill at the new address. An additional $10 will be assessed for same day transfer service.


$20


Reactivation Fee
Reactivation of service discontinued due to non-payment of services.


$20


Broken Lock Fee
Fee relates to the tampering of lock placed on a meter to prohibit water use due to non-payment of services.


$25


Theft of Service Fee
This fee is assessed when it is determined that an illegal or straight connection device has been installed to obtain water service without a meter.


$50


Hang Tag Fee (based on the number of units)
This fee applies to multi-family dwelling units (i.e. apartments)--If a complex fails to maintain an active account, and hang tags are issued, the following apply:

  • 1-2 units $20
  • 3-4 units $25
  • 5-25 units $45
  • 26-75 units $65
  • 75- 125 units $85
  • 125-150 units $100
  • 151 plus units $100 plus $10 for each additional 10 units


If you have any questions related to these fees, please contact Customer Service at 817-392-4477.