Communications & Public Engagement

Residents and visitors want effective, accurate and timely information, as well as ways to share thoughts and concerns with city employees, department leaders and elected officials. The Communications and Public Engagement Department (CPE) helps to make that happen.

The CPE team works with a variety of stakeholders to share city messages across a variety of communication channels. They also take feedback and ideas from the community back to city officials to create an inclusive and responsive city government.

 

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Media Relations

The CPE office coordinates media relations activities and handles media inquiries for the City of Fort Worth. Members of the media can submit inquiries online, obtain information from the City News  e-newsletter and download recent city council presentations.

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Community Engagement

The Community Engagement team works with residents on building neighborhood capacity and developing communication networks of city stakeholders. These include faith-based groups, neighborhood associations, schools and nonprofit organizations. Effective communication with these different audiences is vital to the success of city initiatives and programs.

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Fort Worth Television

Fort Worth TV, in partnership with the community, produces diverse and innovative programs for and about Fort Worth. Watch presentations and view programming either online, on TV or on YouTube. Recordings are cataloged and can be found online.

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Customer Care

Customer Care provides assistance for non-emergency services such as Animal Care and Control, Code Enforcement, Environmental, Forestry, Graffiti, Parking, Public Property Mowing, Solid Waste, Stormwater, Streets, Traffic and general inquiries for the City Manager’s Office. Take advantage of one of the easy My Fort Worth (MyFW) reporting options or connect with the City Call Center directly. Customer Care is here for you!

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Web Management

The CPE office maintains and manages the content on the city's website, fortworthtexas.gov. Do you have suggestions or edits to improve the website? Let us know.

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Volunteer Program

There are a variety of opportunities available in many departments. We hope you will find one that fits your schedule and fulfills your interests.


Communications & Public Engagement (CPE), provides effective, accurate and timely information, as well as ways to share thoughts and concerns with city employees, department leaders, and elected officials.

Contact

Email: fwmedia@fortworthtexas.gov
Phone: 817-392-8889

City communication channels

 

Learn more about ConnectFW by watching this video!

Use ConnectFW

 

Primary city social media accounts

All city social media accounts

Social Media Channels

City Facts

 

Fort Worth's population, land area, households, weather, airports demographics, attractions and largest land use page 1.

COFW Fact Sheet page 1- Fort Worth's population, land area, households, weather, airports demographics, attractions and largest land use.

(JPG, 333KB)
Fort Worth's parks, universities, school districts, and largest employers in Fort Worth page 2.

COFW Fact Sheet page 2 - Fort Worth's parks, universities, school districts, and largest employers in Fort Worth.

(JPG, 391KB)

Print & Download the COFW Fact Sheet(PDF, 353KB)

Communications & Public Engagement (CPE), provides effective, accurate and timely information, as well as ways to share thoughts and concerns with city employees, department leaders, and elected officials.