Water bill messages and inserts

Step 1.Bill Message 

Don’t flush disinfectant wipes or paper towels down toilets because they could clog drains, back up sewers, and cause damage at wastewater facilities. Dispose of wipes and paper towels in the trash. The only thing that should be flushed is toilet paper.

Step 2.Bill Inserts

• Keep Protecting Your Pipes!(PDF, 2MB)
• City Times(PDF, 2MB)
• ¡Sigue Protegiendo la Plomería!(PDF, 2MB)
• Boletín de Ciudad de Fort Worth(PDF, 2MB)

Step 1.Bill Message 

Fort Worth Water is on Facebook and Twitter! Like our "Fort Worth Water" page on Facebook and follow us on Twitter @FWWater. Keep up with events, happenings, interesting news and breaking info. DO NOT use social media or email to report emergencies, but instead call 817-392-4477.

Step 2.Bill Inserts    

• Water & Wastewater Rates Changing in January(PDF, 381KB)

• City Times(PDF, 3MB)

• Cambian Tarifas de Agua y Agua Residual en Enero(PDF, 381KB)

• Boletín de ciudad de Fort Worth(PDF, 2MB)

Step 1.Bill message

If you have a sewer backup, call us at 817-392-4477 to check the city line before you call a plumber. If the backup is in the city pipe, this saves you the expense of having a plumber respond. If the backup is in your private line, the crew will tell you so you can call a plumber.  Learn to prevent clogged drains at www.ceasethegreasentx.com.

Step 2.Bill inserts

• Cease the Grease!(PDF, 181KB)
• City Times(PDF, 1MB)

• ¡Detén la Grasa!(PDF, 186KB)

• Boletín de la Ciudad de Fort Worth(PDF, 1MB)