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Bill messages and Inserts

Below are the bill messages and inserts for the current month and previous two months.

December

If you have a sewer backup, call us at 817-392-4477 to check the city line before you call a plumber. If the backup is in the city pipe, this saves you the expense of having a plumber respond. If the backup is in your private line, the crew will tell you so you can call a plumber. Learn to prevent clogged drains at www.ceasethegreasentx.com.

November

If you have a sewer backup, call us at 817-392-4477 to check the city line before you call a plumber. If the backup is in the city pipe, this saves you the expense of having a plumber respond. If the backup is in your private line, the crew will tell you so you can call a plumber. Learn to prevent clogged drains at www.ceasethegreasentx.com.

October

The time to protect your pipes from freezing is now. Don’t wait for the cold weather to arrive. Insulate pipes that are exposed and in non-heated areas, such as attics and in crawl spaces. Have faucet covers for placing over all outside faucets. For more tips, visit the water department’s homepage.

News

Contact

Report Emergencies (24-hours)
(water main breaks, sewer backups)
817-392-4477 Select Option 1

Call Center - Non-emergency
7 a.m. to 7 p.m.
Monday through Friday
(Closed City Holidays) 817-392-4477

Payment Locations & Hours

Mailing Address:
P. O. Box 870
Fort Worth, TX 76102

Director:
Chris Harder, P.E.

View department leadership.