If contacting the water department, please be aware you may experience longer hold times. Staffing levels are below normal, in the interest of employee safety. This situation will last through the duration of the inclement weather.
Emergencies, such as main breaks and sewer back ups should be reported by phone and not email. With limited staffing resources, phone calls have priority over email correspondence.
The Fort Worth Water Department's mission is to provide safe and reliable water and wastewater service with environmental integrity to the customers and wholesale cities we serve.
Stage 1 Drought Measures Are in Effect