Location & Hours
Water Department offices are located at 908 Monroe St., and are open Monday through Friday from 7:30 a.m. to 5:30 p.m.
- Apply for city's environmental awards program
- New water bill payment site coming June 15
- Water utility conducting customer satisfaction survey
- Drinking water quality reports available
- Fort Worth not assessing utility late fees
- Water customer service lobby is closed
- Series of free monthly programs offer savings in water — and money
Report Emergencies (24-hours)
(water main breaks, sewer backups)
817-392-4477 Select Option 1
Call Center - Non-emergency
7 a.m. to 7 p.m.
Monday through Friday
(Closed City Holidays) 817-392-4477
P. O. Box 870
Fort Worth, TX 76102
- Report Illegal Connections
- Report Other Water Related Issues
- Report Water Waste
- Request a Speaker
- Report a problem with the H2Online Water payment website
Chris Harder, P.E.