MyFW

 My Fort Worth (MyFW) is the official app for residents and visitors to quickly and easily report issues to the City of Fort Worth.

 

Download

Step 1.First you download the MYFW app from Apple or Google. ( It's Free)

It is free to download from the App Store and Google Play.

 

Or use the QR code below to navigate to the app store to download.

FW APP for Apple QR

myfw-apple-qr-code-hq.png

FW APP for Android QR

myfw-android-qr-code-hq.png

Step 2.Start reporting to us.

Instructions for Use

Step 1.Once you have loaded the application to your device view all the screens available to report.

MyFW App Instructions(PDF, 959KB)

Step 2.View screenshots by using the easy navigation on the application.

English

Features of myFW app(JPG, 430KB)

Spanish

Characteristicas myFW app - Spanish(JPG, 442KB)

You can also text hello to 817-835-MYFW (6939).

More

Step 1.Type of Issues

Examples

Abandoned Vehicle
Please use this service request to report an abandoned vehicle on the side of the street, blocking a roadway or on a highway/freeway.


Airport Noise Complaint
Please use this service request to access the airport noise complaint form.


Alley Maintenance (Paved)
Please use this service request to report alley maintenance.


Alley Program (Unpaved) Complaint
Please use this request to report issues with the alley program.


Bridge Maintenance
Please use this service request to report bridge maintenance.


Channel/Roadside Ditch Maintenance
Please use this service request to report a channel / roadside ditch maintenance concern.


City Vehicle Complaint
Please use this request to report a complaint about a city vehicle.


City Vehicle Recognition
Please use this request to recognize a city employee driving safely.


Clogged Inlet/Storm Drain Emergency
Please use this service request to report a clogged inlet and/or storm drain concern.


Convention Center Events
Please use this request to locate information for Public Events at the Fort Worth Convention Center.


Court Payments
Please use this service request to find information about Municipal Court payments.


Court Record Request
Please use the request to access information for Municipal Court record information.


Covid-19 Information
Please use this service request type to find sources of information for the coronavirus/COVID-19.


Dead Animal Collection Complaint
Please use this service request to report a dead animal collection complaint.


Dead Animal Collection Recognition
Please use this service request to report a dead animal collection compliment.


Dead Animal Pick Up Request
Please use this service request for a dead animal collection pick-up.


Development Services General Service Request
Please use this service request for Planning, Zoning, Permit, Inspection, and other inquiries for Development Services.


Drainage Dumping/Trash
Please use this service request to report trash and debris dumped in a drainage ditch or channel.


Drainage Erosion
Please use this service request to report a stormwater erosion issue.


Drainage High Water/Flooding
Please use this service request to report areas of high water and flood water.


Drainage Issue
Please use this service request to report stormwater draining issues.


Drainage Safety Issue
Please use this service request to report storm water safety concerns.


Drainage Standing Water
Please use the service request to report standing water in drainage areas.


Dumping In Sewer
Please use the request to report dumping in sewer.


Email The Mayor
Please use this to send an email to the Mayor.


End Of Road Barricade Issue
Please use this service request for issues with end of road barricades.


File Police Report
Please use this request to File a Police Report and it will redirected to the Citizens Online Police Reporting System.


Financial Assistance Program
Please use this service request to communicate with Community Action Partners (CAP). CAP is making a difference in the community by offering a variety of services, educational programs, and assistance to qualifying individuals and families.


Fire Code Violation
Please use this service request to report possible Fire Code Violations.


Fire Department Special Request
Please use this service request for Community Risk Reduction Presentations, Fire Station Tours, Fire Truck Visits, or Smoke Alarm Installations


Garbage Complaint
Please use this request to report a garbage complaint.


Graffiti Complaint
Please use this request to report a graffiti complaint.


Guardrail Damage
Please use this service request to report street guardrail damage.


Health Hazard Violation
Please use this service request to report water leaks, sewer leaks, stagnant pools, unwholesome water or no water service.


High Grass - Private Property
Please use this service request to report grass on private property with an average height of 12 inches or more.


High Grass - Public Property
Please use for this request to report a mowing complaint for city property..


High Water Flasher Issue
Please use this request to report a stormwater high water flasher issue.


Homeless Camp
Please use this request to report a homeless camp.


Library Request
Please use this service request to submit a request to the Library.


Litter Pickup Request
Please use this request to report litter within the City of Fort Worth

For ANY litter on Highways, please enter a request with TXDOT:

https://www.txdot.gov/inside-txdot/contact-us/contact-us/reportIssueSubPage/somethingOnRoad.html


Litter/Illegal Dump Concern
Please use this request to report litter within the City of Fort Worth

For ANY litter on Highways, please enter a request with TXDOT.

https://www.txdot.gov/inside-txdot/contact-us/contact-us/reportIssueSubPage/somethingOnRoad.html


Look Up Parking Citations
Please use this service request to see options provided, in the link, to look up your Municipal Court parking citations.

https://www.fortworthtexas.gov/departments/municipal-court/parking


Loose Livestock
Please use this request to report Loose Livestock.


Lost Item In Storm Drain
Please use this service request to report a stormwater lost item in the storm drain.


Loud Music/Party - Noise Disturbance
A noise disturbance is any loud event or activity that significantly disturbs the general public and could be considered excessive.


Manhole Cover Issue
Please use to request maintenance for street manhole covers.


Manhole Overflow
Please use this request to report a Water Manhole overflowing.


Mayor Event Appearance Or Speaking Engagement
Please use this to submit a request for the Mayor to Appear at an Event or a Speaking Engagement.


Meeting Request With The Mayor
Please use this to submit a Meeting Request with the Mayor.


Meter Lid Missing / Broken
Please use this request to report a missing / broken meter lid.


Motor Vehicle Violation
Please use this service request to report junk vehicles and oversized vehicles located on private property.


Multi-Family Complex Violation
Please use this service request to report violations at an apartment complex or multiplex (3 or more units).


No Water Service Emergency
Please use this request to report no water service.


One Address
Please use this service request to link to One Address on the website for various information on a address.


Outdoor Water Violation
Please use this request to report a Water Conservation violation.


Park Equipment / Facilities Maintenance
Please use this service request to report maintenance on park property such as electrical, fencing, paint, paving, playground, plumbing, shelter issues.


Park Property Maintenance
Please use this service request to report maintenance on park property such as cleaning requests, creek and pond issues, bed issues, brush, litter, mowing issues, pest control, signs, trail maintenance, etc.


Parking Meters
Please use this service type to report parking meter issues.


Permit Complaint
Please use this request to file a complaint for work being performed without a permit or other similar concerns.


Pothole (Hole Less Than 3 Feet)
Please use this service request to report a pothole - hole in street less than 3 feet in diameter.


Property Maintenance Violation
Please use this service request to report an accumulation of trash and debris on private property or an open and vacant structure.


Quick Call Solid Waste
Please use this service to note Solid Waste information for the weather event.


Quick Call Water
Please use this service to note Water information for the weather event.


Radio Systems Service Request Form
Please use this request to make changes or additions to your City of Fort Worth radio services.


Railroad Crossing Blocking Traffic
Please use this request to report a railroad crossing that is blocking traffic.


Railroad Crossing Issue
Please use this service request to report railroad issues.


Recognition Request
Please use this to locate information on how to Submit a Recognition Request.


Recycle Complaint
Please use this service request to report a recycle complaint.


School Zone Flasher Knockdown/Wire Down
Please use this service request to report a School Zone Flasher knockdown or wire down.


School Zone Flasher Operations/Maintenance
Please use this service request to report a school zone flasher in need of operations or maintenance.


Sewer / Gas Smell
Please use this service request to report a Sewer / Gas Smell.


Sewer Backing Up Inside
Please use this request to report a sewer backing up inside.


Sewer Draining Slow Or Stopped Up
Please use this request to report a Sewer Draining Slow or Stopped up.


Sewer Flooding The Property
Please use this service request to report a sewer flooding the property.


Sewer Grinder Pump Out
Please report immediately to SCADA Operator - (817-392-8280)


Sewer Lift Station Outage
Please report immediately to SCADA Operator - (817-392-8280)


Sewer Running Out
Please use this service request to report a Sewer Running Out.


Sewer Tap Locate
Alert: This type of request is handled by Water Development only. Please call Water Applications 817-392-8250.


Sewer Verify City Hookup
Alert: This type of request is handled by Water Development only. Please call Water Applications 817-392-8250.


Share Your Idea With The Mayor
Please use this request to share your idea with the Mayor.


Sidewalk Hazard Repair
Please use this service request to report sidewalk repairs.


Sidewalk New Request
Please use this service request to request a new sidewalk.


Solid Waste Violations
Please use this service request to report violations related to bulk waste, carts, garbage bags, and illegal dumping on the right-of-way.


Stormwater Manhole Lid Issue
Please use this request to report a manhole issue with the imprinted word Stormwater on it.


Street Blocked/Hazard Emergency
Please use this service request to report street blocked or street hazard.


Street Curb And Gutter Repair
Please use this request to report any damage to a curb or gutter.


Street Large Hole Greater Than 3 Feet
Please use this request to report a hole in the street which is more than 3 feet in diameter.


Street Light Locates
This request is for contractors in the City of Fort Worth to enter their locate requests.


Street Light New Request
Please use this service request to request a new street light.


Street Light Out
Please use this service request to report a standard street light out.


Street Light Out Emergency
Please use this request to report emergency street light out issues.


Street Or Front/Side Yard Parking
A parking violation involving Street or Front/Side Yard Parking is any vehicle (car, truck, boat or otherwise) that is parked in a manner that violates Fort Worth City Ordinance. https://www.fortworthtexas.gov/departments/development-services/ordinances


Street Repair
Please use this service request to report street repairs.


Substandard Building Violation
Please use this service request to report substandard conditions such as a collapsing roof, foundation issues, and rotten wood.


Tax Inquiry
Please use this service request for all tax questions.


Traffic And General Citations
Please use this service request to find information about Municipal Courts traffic and general citations.


Traffic Calming Request
Please use this service request to report areas which need to improve traffic flow.


Traffic Hazard Impeding Traffic
Please use this request to report Traffic Hazard Impeding Traffic.


Traffic Markings Issue
Please use this service request to report standard traffic marking issues.


Traffic Sign Issue
Please use this service request to report an issue with a traffic sign.


Traffic Sign Issue Emergency
Please use this request to report emergency traffic signs issues.


Traffic Signal Emergency
Please use this service request to report traffic signal emergency issues.


Traffic Signal Issue
Please use this service request to report a standard traffic signal Issue.


Traffic Signal Modify Timing
Please use this service request to request traffic signal timings modification.


Traffic Signal New Request
Please use this service request to request a new traffic signal.


Traffic Signs And Markings New Request
Please use this request for new traffic signs or markings.


Tree Broken Limb(S)
Please use this request to report broken tree limb(s).


Tree General Pruning
Please use this request to report a forestry general pruning issue.


Tree Low Limb Cutback
Please use this request to report a forestry low limb cutback issue.


Tree Planting Information
Please use this request to report a forestry tree planting information.


Tree Root Ball Removal
Please use to request a root ball to be removed which is from an unattached city owned tree.


Tree Stump Grinding/Removal
Please use to report stump grinding or removal needed on City property.


Tree Traffic Visibility Hazard Emergency
Please use this request to report a forestry traffic visibility hazard caused by trees.


Tree Uprooting/Splitting
Please use this service request to report a tree on city property that is uprooting or splitting.


Tree/Limb Down
Please use this request to report Tree(s) / Limb(s) Down on public property or in right of way.


Tree/Trunk Removal
Please use this request to report a forestry tree/trunk removal issue.


Virtual Court
Please use this service request to find information about Virtual Court


Visit Fort Worth
Please use this request to locate information for Public Events around the City of Fort Worth.


Water Cave-In / Sinkhole
Please use this request to report a Water Cave-in / Sinkhole.


Water Leaks / Mainbreak Emergency
Please use this request to report a Water Leak / Mainbreak.


Water Pest Control
Alert: This is homeowner's responsibility, please refer to Pest Control for rats/snakes


Water Pressure
Please use this request to report an issue with Water Pressure.


Water Sewer Cleanout Damaged
Please use this service request to report sewer cleanout damage.


Water Theft
Please use this request to report Water Theft.


Water/Sewer Manhole Lid Issue
Please use this request to report a Water/Sewer Manhole Lid issue.


Will Rogers Events
Please use this request to locate information on Public Events being held at the Will Rogers arena.


Yard Waste Complaint
Please use this request to report a yard waste complaint.


Zoning Information
Please use this service request to link to the City of Fort Worth's Zoning information on the website.


Zoning Violation
Please use this service request to report illegal land use, home occupation violations, and illegal fences.

 

 

Step 2.Other ways to report the above listed.

Reporting Tool

 

Step 3.Use the Contact page to find more answers.

Popular Resource Links

Enter your search term

Clear Search

   


Adopt a Spot

URL Link: https://www.fortworthtexas.gov/departments/parks/services/adopt-a-spot

This program allows volunteers to adopt public spaces like parks, medians and roadways for regular litter cleanups and other maintenance activities.

Adopt A Spot, volunteer, medians, roadways, litter cleanup

Airport Noise Complaint

URL Link: https://veoci.com/veoci/p/form/j6nanak8same

A noise abatement program has been developed with the participation of airport operators, neighborhood representatives, the Federal Aviation Administration and the City of Fort Worth. Complete this form to report aviation noise from Alliance Airport, Meacham International Airport, or Spinks Airport.

Airport Noise Complaint, meacham, alliance, spinks, operations, federal aviation

Convention Center Public Events

URL Link: https://fortworthcc-web.ungerboeck.net/coe/coe_p1_all.aspx?oc=20&cc=COEPUB"

View the calendar of upcoming events at the Fort Worth Convention Center.

Convention Center Information, calendar, events

Court Payments

URL Link: https://www.fortworthtexas.gov/departments/municipal-court/services/payments

Learn how to make court payments, payment methods, and extended or late payments.

Court Payments, methods, late

Court Records Request

URL Link: https://www.fortworthtexas.gov/departments/citysecretary/services/court-records

Fill out this online form to order court records. Be advised there may be a charge for requested information which can be viewed on this page.

Court Record Request, city secretary, information request

Email the Mayor

URL Link: https://www.fortworthtexas.gov/mayorcontact

Use this online form to contact the Mayor on reporting an incident, sharing an opinion, needing assistance, or other.

Email the Mayor, contact the mayor, ask, opinion, questions

File a Police Report

URL Link: https://police.fortworthtexas.gov/OnlineServices/file-a-police-report

Use this online citizen police report system allows you to submit a report immediately and print a copy of the police report for free.

File a Police Report, pd, citizen reporting, print police report, case, crime, human rights, civil rights

Financial Assitance Program Information

URL Links:

Apply for this program for assistance which includes utility bill payment, mortgage, and rental assistance, veteran services, HVAC repair, and case management. The CAP program offers a variety of programs including educational programs.

Financial Assistance Program Information, CAP, Community Assitance Program, educational, veteran, rental, mortgage, utility HVAC, air conditioning, heat

Highway Litter & Illegal Dumping

URL Link: https://www.txdot.gov/about/contact-us/report-an-issue/somethingonroad.html

This reporting includes road debris, litter, and dead animals. TxDOT does not maintain roads, sidewalks, or pedestrian or bike paths in cities within city/town or county jurisdiction.

Highway Litter and Illegal Dumping, road debris, dead animals, TXDOT

Library Request

URL Link: https://fwpl.info/GetMyCard

Sign up for a library card to check out library books, materials, and services at the location or online.

Library Request, card, videos, books, classes, workshops, music, Spanish, English, storytime, seasonal, age

Look up Parking Citations

URL Link: https://www.fortworthtexas.gov/departments/municipal-court/parking

A parking citation may be contested or paid within 21 calendar days from the date of citation. Learn how to contest a parking citation by mail or in person, disability parking citations, failure to pay a citation, file an appeal, or if you sold your vehicle and you received a parking citation.

Look Up Parking Citations, payment options, fine schedule, contest, disabled, appeal, failure to pay, sold

OneAddress

URL Link: https://oneaddress.fortworthtexas.gov/

OneAddress can search the address and find all the data the city has for this address. This includes permits, code violations and crime around your home.

One Address, maps, location, data, permit maps, code violation map, crime

Outdoor Public Events

URL Link: https://fortworthcc-web.ungerboeck.net/coe/coe_p1_all.aspx?oc=50&cc=COE1

Enjoy upcoming outdoor events throughout the City of Fort Worth.

Outdoor Public Events, venues, calendar

Public Improvement Districts

URL Links:https://www.fortworthtexas.gov/departments/ecodev/pid

Public Improvement Districts (PIDs) are defined geographical areas established to provide specific types of improvements or maintenance, which are financed by assessments against the property owners within the area.

Public  Improvement Districts, districts, economic, development, growth

Small Business Report

URL Links:https://www.fortworthtexas.gov/departments/ecodev/smallbusiness

Providing programs for growth opportunities for established small businesses and new businesses.

 Small Business Report, new, development

Mayor Recognition Request

URL Link: https://www.fortworthtexas.gov/recognition

Submit a recognition form for a Letter of Appreciation, Certificate of Recognition, or Proclamation, each recognition is ceremonial in nature and is issued by the Mayor or a City Council Member. All requests must be submitted thirty days prior to the presentation date.

Mayor Recognition Request, city council, birthday 100 years, national, group events,

Report Fireworks

URl Link: http://reportfireworks.fortworthtexas.gov/

Use this form to report illegal fireworks usage. You will need to have the address, and the incident you are reporting. Only call 911 if a fire is in progress.

Report Fireworks, fire, illegal, hazard

Reserve a Park Facility

URL Link: https://www.fortworthtexas.gov/departments/parks/parks-and-trails

Use the "Reserve a Park" button to sign up to reserve a Park & Recreation facility. View the list of city parks or maps of the city parks.

Reserve a Park Facility, map, list, inclusive, playground, community center, trails, gym, programs

Traffic & General Citations

URL Link: https://www.fortworthtexas.gov/departments/municipal-court/citations

Learn more about traffic and general citations. Pay the fine, check on eligibility for deferred disposition, or see if you are eligible for a safety driving course.

 

Traffic and General Citations, safety driving course, deferred disposition, contest, fines,trials

Virtual Court

URL Link: https://www.fortworthtexas.gov/departments/municipal-court/virtual-court

Learn more about the virtual court offering an alternative to in-person appearance. Please review the e-service, expectations, and requirements in preparation for Virtual Court.

Virtual Court, appearance, online court, walk-ins, courtroom

Waterwheel Information

URL Link: https://www.fortworthtexas.gov/departments/code-compliance/initiatives/waterwheel

Become part of the litter solution with the Waterwheel initiative for a cleaner Trinity River. A waterwheel is a pollution-control, wheel-based machine that is placed in flowing waterways to collect and remove floatable pollution.

Waterwheel Information, pollution, clean, water, initiative, pollution, environment

Water Mainbreak Locations

URL Link: https://www.fortworthtexas.gov/departments/water/main-breaks

There are two ways to report a water main breaks 24 hours a day, seven days a week, including holidays, learn how. Also, view the map of reported water main breaks.

Water Leaks / Mainbreak, report, map, pipe, running, pipeline, buckled pavement

Water Conservation

URL Link: https://www.fortworthtexas.gov/departments/water/savefwwater

Learn more about watering days and how to conserve water indoors, outdoors, or business water conservation.

Water Violation - Conservation, outdoor, irrigation, pool, smartflush, leaks, smartrepair, save, yard, watering

Will Rogers Public Events

URL Link: https://fortworthcc-web.ungerboeck.net/coe/coe_p1_all.aspx?oc=10&cc=COELST

Find upcoming yearly events listed for the Will Rogers venue from concerts to national shows in the City of Fort Worth.

Will Rogers Events, workshop, horse, western, rodeo, holiday, ballet, marathon, fishing, stampede, national finals, commencement, cutting horse, cattle, dance, symphony, comedians, longhorn, movies

Zoning Information

URL Link: https://gisapps.fortworthtexas.gov/Html5Viewer/?viewer=zoning

View a detailed map on Zoning and Annexation with the City of Fort Worth.

 Zoning Information, map, annexation, city limits, fema hazard, county, boundaries, airports, abstract, council district, future land, neighborhood alliances, parks, railroads, nez, subdivisions, urban villages, pids, historic districts, fill, aerials,